College of Professional and Continuing Education

Fall Graduate Courses - 2014

For CRN's see: Fall 2014 Schedule

Fundraising and Grant Writing

MPA3020 M 0630p-0930p    Section: 1
CRN: 24159

Sarah Lange

Explores the challenge faced by every nonprofit to be more entrepreneurial and competitive and to raise funds for its programs and operations. This course examines a wide variety of fundraising approaches; sources for federal, state, and local grants; the process of grant writing and interaction with the grant-giving agency; and local, regional, and on-line resources available to find grant funding.


Management Information Systems and Technology

MPA3080 M 0630p-0930p    Section: 1
CRN: 24168

Dennis Wadsworth

Effective communication and management skills in todays technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organizations existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.


Public Relations

MPA3090 M 0630p-0930p    Section: 1
CRN: 24166

Charles Sides

Analyzes basic principles of public relations through readings, lectures, case studies, class discussion, and campaign design. History and definition of public relations provide the foundation for considering audiences, stakeholders, contingency planning, media relations, and ethics.


Issues and Cases in Public Administration

MPA3100 W 0630p-0930p    Section: 1
CRN: 24181

Daniel Morgado

Surveys concepts, practices and trends in contemporary public administration. Topics addressed will include intergovernmental relations, organizational theory and behavior, public personnel management, collective bargaining, governmental budgeting and regulations, and managing public policies and programs. Incorporating research, case studies, and current events, the course emphasizes analysis and application of theory in relation to real-life situations.


Organizational Behavior and Leadership

MPA3120 M 0630p-0930p    Section: 1
CRN: 24173

Richard Gillogly

Develops an understanding of concepts, analytical tools and communication skills underlying behavior in organizations. The course explores the relationship between task accomplishments and human fulfillment in the context of planned organizational change. Various learning experiences are incorporated, including case studies, simulations, role playing and group discussion. Issues of public involvement, participatory decision making, employee empowerment and forms of leadership are also addressed.


Advanced Professional Communication

MPA3300 W 0630p-0930p    Section: 1
CRN: 24187

Charles Sides

Provides practice in oral, written and presentation skills necessary within organizational environments. Students learn how to create and critique several genres of written texts used in the workplace, going beyond creating professional documents to analyzing corporate and professional internal and external communication practices.


Ethics and Professional Life

MPA3320 W 0630p-0930p    Section: 1
CRN: 24190

David Crandall

Examines moral issues and dilemmas typically found in the law, advertising, education, business and journalism professions. Issues covered include privacy and confidentiality, truthfulness and deception, individual responsibility, social justice, personal character and professional regulation and, more generally, the dilemmas created by conflicts between professional and role-based morality and personal or ordinary morality.


Policy Analysis

MPA3400 R 0630p-0930p    Section: 1
CRN: 24180

Joseph O'Brien Augustus

Examines the political process within which public policies are made and implemented. The course uses both theoretical and applied case materials to look at the roles of various factors in setting the agenda for public discussion; the process of formulating, adopting and implementing policies; the constraining role of governmental structures; and the need for program evaluation.


Special Topics: Mediation Training

MPA3440 M 0630p-0930p    Section: 1
CRN: 24261

Suzanne Aymes

Devoted to a specific topic unique for each semester and instructor. Summer 2014 Mediation Training Basic Mediation Training, through presentations, conversations and role plays, will provide trainees with the skills to facilitate mediation according to the Uniform Rules on Dispute Resolution set forth by the Commonwealth of Massachusetts Administrative Office of the Trial Court. Taught by two trained mediators in a co-trainer model. Successful completion of this course will lead to a certificate in Basic Mediation.


Intercultural Communication

MPA3520 T 0630p-0930p    Section: 1
CRN: 24179

John Chetro-Szivos

Creates an awareness of our unconscious prejudices, our verbal and nonverbal presentations and how this may influence our interactions with people from other cultures. By focusing on the history and contributions of various ethnic groups in the United States, students gain a heightened appreciation of difference and an understanding of culturally-specific needs.


Finance and Accounting for Non-Financial Managers

MPA3580 W 0630p-0930p    Section: 1
CRN: 24243

Peter Salerno

Provides the student with a basic understanding of the financial systems within an organization, how financial data is interpreted and the impact of such data on decision making. Budgeting, pricing, cash flow, balance sheets and income statements are reviewed.


Negotiation, Mediation and Conflict Management

MPA3600 T 0630p-0930p    Section: 1
CRN: 24176

Martin Breinlinger

Builds effective communication skills essential to successful negotiation, mediation and conflict resolution, using materials from the Harvard Negotiation Project. The focus is on developing an understanding of various resolution processes, incorporating theoretical perspectives and practical applications.


Strategic Management for Public and Nonprofit Organizations

MPA3740 W 0630p-0930p    Section: 1
CRN: 24182

David Jordan

Strategic Management may be defined as an externally oriented philosophy of managing an organization that links strategic thinking and analysis to organizational action. This course examines the critical aspects of strategy and organizational planning and considers the key elements of strategic management - Organizational Analysis, Strategy Formulation, Strategy Implementation and Strategy Evaluation & Control. The principles of strategic management are applied in a semester long examination of a social service, healthcare, arts and culture, government or other public or nonprofit setting. Strategic Management attempts to orchestrate a fit between an organizations external environment (political, technological, regulatory, social, etc.) and its internal situation ( values, culture, finances, marketing, human resources, IT, organizational structure and so on) and therefore offers the student a broad understanding of how the varied components of organizations work together to inform strategic direction and planning.


Project Management

MPA3840 R 0630p-0930p    Section: 1
CRN: 24194

Louise Eichman

A blend of instruction, discussion and exercises this course is built around the project management best practices presented in the Project Management Institutes (PMI) Guide to the Project Management Body of Knowledge (PMBOK). It provides the foundation, tools, techniques, templates and methodology to manage each stage of the project life cycle, working within organizational and cost constraints; set goals tied directly to stakeholder needs; get the most from project teams, and use state-of-the-art project management tools to deliver projects to scope, on-time, and within budget. Spanning the entire project life cycle, the course covers all nine Project Management Knowledge Areas (Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, and Procurement) and the five Project Management Process groups (Initiating, Planning, Executing, Controlling and Closing). Sections include the Fundamentals; Time and Cost Management; Quality Management; Risk Management; Contract Management; Leadership, Communication and Management; and Managing Large Scale International projects in Virtual Environments.


Research Methods and Strategies

MPA3900 T 0630p-0930p    Section: 1
CRN: 24163

Susan Millette

Explores the many public policy and managerial problems that require administrators to gather information to arrive at solutions. The action research model focuses on the application of research techniques to program evaluation and the analysis of outcomes in an organizational setting. This course surveys the analytical skills necessary to design and implement such research projects and covers skills such as problem analysis, research strategy, questionnaire development, sampling techniques and data analysis. The course emphasizes qualitative and interpretive techniques. Statistical analysis will focus on appropriate application and interpretation of various techniques, with some hands-on computer analysis.


Fundamentals of Business Analysis

MPA3930 M 0630p-0930p    Section: 1
CRN: 24170

Robert Ainsworth

Specifically designed to give Managers a basic understanding of standard financial reporting, the setup of a strong financial organization, the creation of strategic budgets and the use of financial reporting in highlighting and monitoring performance. The course provides a special focus on financial functions as they relate to the fulfillment of the organizations goals. Course topics include the role of the financial department; understanding basic financial reports and what the numbers mean; creating ratios and basic measurements to measure the organizations progress; development of a strategic budget and a continuous reporting model; understanding management of the financial health of the organization; and identifying and solving financial management issues.


Internship

MPA3940 TBA    Section: 1
CRN: 24202

Susan Smith

Students secure placement in internships that complement their academic pursuits. Internships may be without pay or may pay a salary or stipend. Tasks assigned during an internship are expected to involve a balance of needed clerical work and challenging responsibilities allowing professional growth, with a time commitment of 20 hours per week. Interns report to a designated on-site supervisor who provides guidance and feedback on performance. Both the intern and the on-site supervisor interface with the academic coordinator to assure smooth progress during the semester. Periodic on-campus seminars with the academic supervisor provide an arena for feedback on issues common to all the interns; the academic coordinator also provides a wider perspective on concerns at individual internship sites. The internship is required of all students with fewer than three years full-time professional work experience. Interested students should contact Susan Smith at susmith@clarku.edu.


Capstone Practicum

MPA3999 TBA    Section: 1
CRN: 24199

Susan Millette

Integrates the elements of the MPA program into one comprehensive policy-making application. While in teams and under faculty instructor supervision, students address an actual policy issue. The practicum culminates in a formal written and oral presentation of their work, which is evaluated by faculty and organization professionals.


Information Systems Analysis and Design

MSIT3050 T 0630p-0930p    Section: 1
CRN: 24174

Dennis Wadsworth

Despite its current and future technological capabilities, the computer still owes its power and usefulness to people. Business people define the business problems to be solved by the computer. Computer programmers and technicians apply information technology to build information systems that solve those problems. Systems Analysis and Design is the study of a business problem domain to recommend improvements and specify the business requirements for the solution through the specification or construction of a technical, computer based solution.


Management Information Systems and Technology

MSIT3080 M 0630p-0930p    Section: 1
CRN: 24169

Dennis Wadsworth

Effective communication and management skills in todays technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organizations existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.


Cyber Security Fundamentals

MSIT3110 M 0630p-0930p    Section: 1
CRN: 24164

Germinal Isern

Begins with an introduction to the basic concepts of data security both physical and logical. It continues with dealing with data security standards, the SSL and S-HTTP protocols, data integrity; data encryption; coding methods; the use of smart cards; assurances of financial transactions, payment methods of E-business and E-Commerce; medical information security, legal aspects of information security.


Legal and Financial Issues in Information Systems Management

MSIT3120 R 0630p-0930p    Section: 1
CRN: 24192

Dennis Wadsworth

Information technologies - intellectual property and data - are often an organizations most valuable assets. Advances in the Internet and in other global communications technologies make it possible to contemplate the development of a global information society. An effective legal, regulatory and enforcement framework is essential for creating the right incentive structure for E-Commerce market participants.


Introduction to New Media Technology

MSIT3210 M 0630p-0930p    Section: 1
CRN: 24160

David Crandall

Web 2.0 is a ubiquitous buzzword these days. It has broad implications in the internet world and includes Social Networking, WiKi, audio and video podcasting, blogging, and more. If you would you like to learn how to harness the power of the new internet applications and media tools in a highly networked world, this class will provide you a good theoretical and practical understanding. The questions this class will explore fall into two general categories. First, what are the social and business implications of these new technologies? For example, are we using new media in an appropriate way? Are there or will there be losers and winners from a social and business context? Second, we will look at the technologies themselves to understand their level of complexity and how consumers and businesses can use or implement them appropriately. This will be an interactive class where students will share ideas and experiences and will gain exposure to tools that can be used to boost their marketing and communications objectives.


Advanced Professional Communication

MSIT3300 W 0630p-0930p    Section: 1
CRN: 24186

Charles Sides

Provides practice in oral, written and presentation skills necessary within organizational environments. Students learn how to create and critique several genres of written texts used in the workplace, going beyond creating professional documents to analyzing corporate and professional internal and external communication practices.


Intercultural Communication

MSIT3620 T 0630p-0930p    Section: 1
CRN: 24178

John Chetro-Szivos

Creates an awareness of our unconscious prejudices, our verbal and nonverbal presentations and how this may influence our interactions with people from other cultures. By focusing on the history and contributions of various ethnic groups in the United States, students gain a heightened appreciation of difference and an understanding of culturally-specific needs.


Cyber Security Risk and Threat Management

MSIT3710 W 0630p-0930p    Section: 1
CRN: 24184

Robert Lyons

Explores understanding of risk management life cycles, risk profiling, formulating risks, risk evaluation and mitigation strategies. The course also covers enterprise vulnerability management from a people, process, structure, technology and contracting perspective.


E-Commerce and E-Business

MSIT3830 W 0630p-0930p    Section: 1
CRN: 24191

Richard Gillogly

E-Commerce and E-Business continue to have huge financial impact, to fundamentally alter how business is done. Since 1995, the 16-year life-span of e-commerce, revenues have grown in the United States alone to almost $362 billion in retail, travel and media business (B2C) and $4.1 trillion in inter-business transactions (B2B). The change dynamics occurring run the gamut from dramatic redesign of business models (sometimes whole industries) and organizations to fundamental shifts in consumer behavior. Similar effects are felt in businesses globally in Europe, Asia and Latin America. Is this a business enabler, a technology trend, a social phenomenon?Rather than just an interesting alternative to better operational efficiencies, e-commerce has become a platform for new, unique services and capabilities that are just impossible in the physical world. There is no Google, no Amazon, no Facebook without it. The success of firms like these and still other emerging business models have an immediate and transformational impact on old economy counterparts. Understanding the business, technology and societal dynamics at play in e-commerce is fundamental for anyone today, as an employee, as a business partner, or as an entrepreneur in either profit or non-profit enterprises.


Project Management

MSIT3840 R 0630p-0930p    Section: 1
CRN: 24195

Louise Eichman

A blend of instruction, discussion and exercises this course is built around the project management best practices presented in the Project Management Institute's (PMI) Guide to the Project Management Body of Knowledge (PMBOK). It provides the foundation, tools, techniques, templates and methodology to - manage each stage of the project life cycle, working within organizational and cost constraints; set goals tied directly to stakeholder needs; get the most from project teams, and use state-of-the-art project management tools to deliver projects to scope, on-time, and within budget. Spanning the entire project life cycle, the course covers all nine Project Management Knowledge Areas (Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, and Procurement) and the five Project Management Process groups (Initiating, Planning, Executing, Controlling and Closing). Sections include the Fundamentals; Time and Cost Management; Quality Management; Risk Management; Contract Management; Leadership, Communication and Management; and Managing Large Scale International projects in Virtual Environments.


Fundamentals of Business Analysis

MSIT3930 M 0630p-0930p    Section: 1
CRN: 24172

Robert Ainsworth

Specifically designed to give Managers a basic understanding of standard financial reporting, the setup of a strong financial organization, the creation of strategic budgets and the use of financial reporting in highlighting and monitoring performance. The course provides a special focus on financial functions as they relate to the fulfillment of the organizations goals. Course topics include the role of the financial department; understanding basic financial reports and what the numbers mean; creating ratios and basic measurements to measure the organizations progress; development of a strategic budget and a continuous reporting model; understanding management of the financial health of the organization; and identifying and solving financial management issues.


Capstone

MSIT3999 W 0630p-0930p    Section: 1
CRN: 24189

Robert Strong

Working in teams of 2 to 4, students will perform a consulting engagement for a local business. Working from a request letter from the CIO of a client company, students will engage with the client to develop a proposal for an analysis and design project, including deliverables, expected interactions with client management and staff and expected timeline. After presenting the proposal and gaining client approval, the team will carry out the proposed effort. Each project will culminate in a proposed solution, and sufficient documentation that the client can issue a Request for Proposal to implement the design. Lectures will address the consulting process, requirements gathering and the role of repeatable methodologies and consistent documentation methods.


Master of Science in Professional Communication

Visual Communication Design

MSPC3010 W 0630p-0930p    Section: 1
CRN: 24161

Lynn Simmons

We are all consumers of communication design. Images and text fill our everyday lives continuously in an unprecedented display. Good design matters. Anyone involved in communicating ideas, generating reports or managing information and publications will be integrating some form of design elements into the work. This course will focus on visual communication design problem solving for both print and digital media through an understanding of the visual language of two-dimensional design: form, figure-ground relationships, composition, balance, rhythm, pattern, scale, value and color. Students will learn how to create visual projects that inform, educate and communicate effectively.


Social Media and Marketing Communication

MSPC3050 T 0630p-0930p    Section: 1
CRN: 24183

Julie Frechette

Social media have rapidly altered how organizations extend their brands, influence public opinion, and engage consumers and citizens through online tools. Moving beyond traditional mainstream media, social media have directly impacted how institutions market themselves and distribute news and information through new cost-effective tools such as blogging and podcasting. This course will explore how social media are effective and influential forces that can help individuals, politicians, businesses, and non-profit organizations with their marketing and media relations needs.


Organizational Communication

MSPC3070 R 0630p-0930p    Section: 1
CRN: 24197

John Chetro-Szivos

Analyzes communication theory in terms of its affects on behavior of the members of an organization. Internal and external communication is an essential aspect of organizational functioning, and the majority of managerial problems are rooted in communication. This course examines the major theoretical and practical aspects of communication in organizations as they apply to business and governmental contexts.


Management Information Systems and Technology

MSPC3080 M 0630p-0930p    Section: 1
CRN: 24167

Dennis Wadsworth

Effective communication and management skills in todays technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organizations existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.


Public Relations

MSPC3090 M 0630p-0930p    Section: 1
CRN: 24165

Charles Sides

Analyzes basic principles of public relations through readings, lectures, case studies, class discussion and campaign design. History and definition of public relations provide the foundation for considering audiences, stakeholders, contingency planning, media relations and ethics.


Introduction to New Media Technology

MSPC3210 M 0630p-0930p    Section: 1
CRN: 24162

David Crandall

Effective communication and management skills in todays technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organizations existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.


Communication Theory and Research

MSPC3250 R 0630p-0930p    Section: 1
CRN: 24196

Mary Piecewicz

Examines origins, nature, and consequences of human communication. Students review the role of theory in comprehension of and responses to verbal, nonverbal, and other types of group communication issues and events, tracing the development of various media. The course introduces the methodology of communication research, including both qualitative and quantitative approaches, with an emphasis on action research and appreciative inquiry. Topics include the nature of scientific logic; electronic literature searches; research design; questionnaire construction; sampling; measurement techniques; data collection, analysis, interpretation, and reporting results; the use of focus groups; experiments; surveys; and content analysis.


Advanced Professional Communication

MSPC3300 W 0630p-0930p    Section: 1
CRN: 24185

Charles Sides

Provides practice in oral, written and presentation skills necessary within organizational environments. Students learn how to create and critique several genres of written texts used in the workplace, going beyond creating professional documents to analyzing corporate and professional internal and external communication practices.


Consultancy Skills Capstone

MSPC3330 W 0630p-0930p    Section: 1
CRN: 24158

John Chetro-Szivos

In this course students will be develop proficiency in the major techniques and tools consultants employ when doing a communication consultation. Students will complete readings that will introduce the theoretical orientation and participate in numerous demonstrations. Classes will exercises to develop competence in using the techniques.


Finance and Accounting for Non-Financial Managers

MSPC3400 W 0630p-0930p    Section: 1
CRN: 24244

Peter Salerno

Provides the student with a basic understanding of the financial systems within an organization, how financial data is interpreted and the impact of such data on decision making. Budgeting, pricing, cash flow, balance sheets and income statements are reviewed.


Special Topics: Mediation Training

MSPC3440 R 0630p-0930p    Section: 1
CRN: 24198

Alicja Januszewicz

Devoted to a specific topic unique for each semester and instructor. Summer 2014 Mediation Training Basic Mediation Training, through presentations, conversations and role plays, will provide trainees with the skills to facilitate mediation according to the Uniform Rules on Dispute Resolution set forth by the Commonwealth of Massachusetts Administrative Office of the Trial Court. Taught by two trained mediators in a co-trainer model. Successful completion of this course will lead to a certificate in Basic Mediation.


Special Topics: Mediation Training

MSPC3440 M 0630p-0930p    Section: 2
CRN: 24262

Suzanne Aymes

Devoted to a specific topic unique for each semester and instructor. Summer 2014 Mediation Training Basic Mediation Training, through presentations, conversations and role plays, will provide trainees with the skills to facilitate mediation according to the Uniform Rules on Dispute Resolution set forth by the Commonwealth of Massachusetts Administrative Office of the Trial Court. Taught by two trained mediators in a co-trainer model. Successful completion of this course will lead to a certificate in Basic Mediation.


Negotiation, Mediation and Conflict Management

MSPC3600 T 0630p-0930p    Section: 1
CRN: 24175

Martin Breinlinger

Builds effective communication skills essential to successful negotiation, mediation and conflict resolution, using materials from the Harvard Negotiation Project. The focus is on developing an understanding of various resolution processes, incorporating theoretical perspectives and practical applications.


Intercultural Communication

MSPC3620 T 0630p-0930p    Section: 1
CRN: 24177

John Chetro-Szivos

Creates an awareness of our unconscious prejudices, our verbal and nonverbal presentations and how this may influence our interactions with people from other cultures. By focusing on the history and contributions of various ethnic groups in the United States, students gain a heightened appreciation of difference and an understanding of culturally-specific needs.


Audience Development and Event Planning--Practicum

MSPC3790 TBA    Section: 1
CRN: 24200

Susan Smith

This for-credit practicum offers an in-the-field opportunity for a student to take on a specific project with a Worcester area organization, focused on audience development and event planning. All such projects must receive approval from the academic supervisor prior to registering for the practicum and there is a limit on the number of such projects each semester.


Project Management

MSPC3840 R 0630p-0930p    Section: 1
CRN: 24193

Louise Eichman

A blend of instruction, discussion and exercises this course is built around the project management best practices presented in the Project Management Institute's (PMI) Guide to the Project Management Body of Knowledge (PMBOK?). It provides the foundation, tools, techniques, templates and methodology to - manage each stage of the project life cycle, working within organizational and cost constraints; set goals tied directly to stakeholder needs; get the most from project teams, and use state-of-the-art project management tools to deliver projects to scope, on-time, and within budget. Spanning the entire project life cycle, the course covers all nine Project Management Knowledge Areas (Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, and Procurement) and the five Project Management Process groups (Initiating, Planning, Executing, Controlling and Closing). Sections include the Fundamentals; Time and Cost Management; Quality Management; Risk Management; Contract Management; Leadership, Communication and Management; and Managing Large Scale International projects in Virtual Environments.


Fundamentals of Business Analysis

MSPC3930 M 0630p-0930p    Section: 1
CRN: 24171

Robert Ainsworth

Specifically designed to give Managers a basic understanding of standard financial reporting, the setup of a strong financial organization, the creation of strategic budgets and the use of financial reporting in highlighting and monitoring performance. The course provides a special focus on financial functions as they relate to the fulfillment of the organizations goals. Course topics include the role of the financial department; understanding basic financial reports and what the numbers mean; creating ratios and basic measurements to measure the organizations progress; development of a strategic budget and a continuous reporting model; understanding management of the financial health of the organization; and identifying and solving financial management issues.


Internship

MSPC3940 TBA    Section: 1
CRN: 24201

Susan Smith

Students secure placement in internships that complement their academic pursuits. Internships may be without pay or may pay a salary or stipend. Tasks assigned during an internship are expected to involve a balance of needed clerical work and challenging responsibilities allowing professional growth, with a time commitment of 20 hours per week. Interns report to a designated on-site supervisor who provides guidance and feedback on performance. Both the intern and the on-site supervisor interface with the academic coordinator to assure smooth progress during the semester. Periodic on-campus seminars with the academic supervisor provide an arena for feedback on issues common to all the interns; the academic coordinator also provides a wider perspective on concerns at individual internship sites. The internship is required of all students with fewer than three years full-time professional work experience. Interested students should contact Susan Smith at susmith@clarku.edu.