Spring Graduate Courses - 2013
For CRN's see: Spring 2013 Schedule
Fundraising and Grant Writing
MPA3020 M 0630p-0930p
Section: 1
CRN: 32566
Sarah Lange
Explores the challenge faced by every nonprofit to be more entrepreneurial and competitive and to raise funds for its programs and operations. This course examines a wide variety of fundraising approaches; sources for federal, state, and local grants; the process of grant writing and interaction with the grant-giving agency; and local, regional, and on-line resources available to find grant funding.
Health Care Administration
MPA3040 M 0630p-0930p
Section: 1
CRN: 32567
David Jordan
In the broadest of terms, Health Care Administration can be thought of as the "business side" of the health care industry as opposed to the clinical disciplines through which healthcare is delivered. In this "Introduction to Health Care Administration" course the student will explore the expansive US healthcare system through the context of the leadership and management functions associated. This course is intended to serve as a foundational experience exposing the student to certain aspects of healthcare administration including: the historical evolution of healthcare delivery systems in the United States, the forms and delivery systems of healthcare in America, leadership skills within the healthcare environment, performance improvement techniques employed within healthcare settings, organizational review and planning, managing healthcare professionals, healthcare career opportunities, and related topics. The course will include a variety of guest speakers and local "field experiences" to an array of healthcare delivery organizations offering a diversity of care options including acute healthcare, community and inpatient mental health services, primary care physician services, alternative medicine delivery and other models of care which require skilled administrative oversight. Upon completion of the course the student should have a cursory, yet broad, working knowledge of the concepts associated with healthcare administration.
Organizational Communication
MPA3070 T 0630p-0930p
Section: 1
CRN: 32616
John Chetro-Szivos
Analyzes communication theory in terms of its affects on behavior of the members of an organization. Internal and external communication is an essential aspect of organizational functioning, and the majority of managerial problems are rooted in communication. This course examines the major theoretical and practical aspects of communication in organizations as they apply to business and governmental contexts.
Management Information Systems and Technology
MPA3080 M 0630p-0930p
Section: 1
CRN: 32562
Dennis Wadsworth
Effective communication and management skills in today's technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organization's existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.
Management Information Systems and Technology
MPA3080 TBA
Section: RA1
CRN: 32938
Aleksandr Anfilov
Effective communication and management skills in today's technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organization's existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.
Issues and Cases in Public Administration
MPA3100 T 0630p-0930p
Section: 1
CRN: 32613
Joseph Early
Surveys concepts, practices and trends in contemporary public administration. Topics addressed will include intergovernmental relations, organizational theory and behavior, public personnel management, collective bargaining, governmental budgeting and regulations, and managing public policies and programs. Incorporating research, case studies, and current events, the course emphasizes analysis and application of theory in relation to real-life situations.
Issues and Cases in Public Administration
MPA3100 TBA
Section: RA1
CRN: 32937
Nikholai Grishin Morozova
Surveys concepts, practices and trends in contemporary public administration. Topics addressed will include intergovernmental relations, organizational theory and behavior, public personnel management, collective bargaining, governmental budgeting and regulations, and managing public policies and programs. Incorporating research, case studies, and current events, the course emphasizes analysis and application of theory in relation to real-life situations.
Introduction to Geographic Information Systems
MPA3110 W 0630p-0930p
Section: 1
CRN: 32527
Tomas Smieszek
GIS technology is a computer-based tool that unites previously unrelated information into easily understood maps allowing decision-makers to virtually see the issues before them and then select the best course of action. Integrated with the Internet, GIS offers a consistent and cost-effective way for the sharing and analysis of geographic data among government agencies, private industry, non-profit organizations, and the general public. This lecture/lab based course has been designed with an emphasis on applied learning appropriate for public or nonprofit agency activities. This course is designed for those who do not have a GIS background; although the course is computer intensive, no mapping or programming background is required.
Organizational Behavior and Leadership
MPA3120 R 0630p-0930p
Section: 1
CRN: 32729
Alicja Januszewicz
Develops an understanding of concepts, analytical tools and communication skills underlying behavior in organizations. The course explores the relationship between task accomplishments and human fulfillment in the context of planned organizational change. Various learning experiences are incorporated, including case studies, simulations, role playing and group discussion. Issues of public involvement, participatory decision making, employee empowerment and forms of leadership are also addressed.
Managing Diversity
MPA3140 T 0630p-0930p
Section: M1
CRN: 32892
Alicja Januszewicz
The majority of the U.S. corporations now perform an increasing portion of their business outside of their home country. In addition, the growing heterogeneity of the U.S. population makes the American workplace increasingly multicultural. This increasing complexity is compounded by differences of gender, sexual preference, age, physical challenges and lifestyles. To be an effective manager today, one must be aware of an enormous amount of public policy dealing with diversity in the work place. Yet, beyond learning to be compliant with the policies, the effective manager of the next century will be a global manager who can turn diversity into strength.
Change Management
MPA3170 TBA
Section: 1
CRN: 32614
Staff
Focuses on how to empower staff to embrace and operationalize a new corporate vision and to understand the new strategic intent when organizations undergo rapid transformations. Students explore ways for managers to develop a new vision for the organization and/or bring the base of the organization into line with strategic change in light of mergers, acquisitions, privatization, and/or shifts in product or product lines.
Advanced Professional Communication
MPA3300 W 0630p-0930p
Section: 1
CRN: 32633
Charles Sides
Provides practice in oral, written and presentation skills necessary within organizational environments. Students learn how to create and critique several genres of written texts used in the workplace, going beyond creating professional documents to analyzing corporate and professional internal and external communication practices.
Advanced Professional Communication
MPA3300 TBA
Section: RA1
CRN: 32940
Anzhelika Tenis
Provides practice in oral, written and presentation skills necessary within organizational environments. Students learn how to create and critique several genres of written texts used in the workplace, going beyond creating professional documents to analyzing corporate and professional internal and external communication practices.
Ethics and Professional Life
MPA3320 W 0630p-0930p
Section: 1
CRN: 32636
David Crandall
Examines moral issues and dilemmas typically found in the law, advertising, education, business and journalism professions. Issues covered include privacy and confidentiality, truthfulness and deception, individual responsibility, social justice, personal character and professional regulation and, more generally, the dilemmas created by conflicts between professional and role-based morality and personal or ordinary morality.
Strategic Marketing for Non-Profit Organizations
MPA3380 W 0630p-0930p
Section: 1
CRN: 32628
David Jordan
Describes marketing strategies applied to different types of providers in nonprofit organizations. The course focuses on techniques to maintain and increase market share, quantitative methodologies, such as demographic case mix, and geo-demographic analysis, as well as the application of market communication techniques and strategies.
Policy Analysis
MPA3400 W 0630p-0930p
Section: 1
CRN: 32627
Christopher Clark
Examines the political process within which public policies are made and implemented. The course uses both theoretical and applied case materials to look at the roles of various factors in setting the agenda for public discussion; the process of formulating, adopting and implementing policies; the constraining role of governmental structures; and the need for program evaluation.
Intercultural Communication
MPA3520 R 0630p-0930p
Section: 1
CRN: 32655
John Chetro-Szivos
Creates an awareness of our unconscious prejudices, our verbal and nonverbal presentations and how this may influence our interactions with people from other cultures. By focusing on the history and contributions of various ethnic groups in the United States, students gain a heightened appreciation of difference and an understanding of culturally-specific needs.
Non-Profit Management
MPA3540 R 0630p-0930p
Section: 1
CRN: 32643
Kathleen Jordan
Provides an overview of principle management functions as applied to non profit organizations. Topics include successful leadership, the roles and responsibilities of board members and effective management in major areas such as planning and evaluation, personnel, finance, marketing and fundraising.
Finance and Accounting for Non-Financial Managers
MPA3580 R 0630p-0930p
Section: 1
CRN: 32619
Peter Salerno
Provides the student with a basic understanding of the financial systems within an organization, how financial data is interpreted and the impact of such data on decision making. Budgeting, pricing, cash flow, balance sheets and income statements are reviewed.
Finance and Accounting for Non-Financial Managers
MPA3580 W 0630p-0930p
Section: M1
CRN: 32891
Martin Breinlinger
Provides the student with a basic understanding of the financial systems within an organization, how financial data is interpreted and the impact of such data on decision making. Budgeting, pricing, cash flow, balance sheets and income statements are reviewed.
Third Party Intervention and Mediation
MPA3660 T 0630p-0930p
Section: 1
CRN: 32625
Martin Breinlinger
Examines the various methods of third party intervention as a means to effective conflict management in the workplace and other conflictual situations. Students develop and improve mediation skills and techniques needed to mediate disputes by participating in a variety of simulated disputes to hone mediation skills.
Organizational Conflict
MPA3690 TBA
Section: 1
CRN: 32639
Staff
This course will examine conflict in organizations, starting from the wider societal context, going on to typical stress patterns within organizations, down to the group level and then to conflict between individual employees. Causes of conflict and barriers to resolution will be explored. Internal and external types of interventions will be reviewed, including the design of conflict resolution systems in organizations. The course will include in-class exercises and role-plays, and will encourage application of the learned insights to students¿ experience at work or in other organizations. Issues such as fairness in the workplace, bullying, electronic communication, violence in the workplace and others will be covered.
Arbitration, Collective Bargaining and Labor Relations
MPA3820 TBA
Section: 1
CRN: 32642
Staff
Examines the fundamentals of labor relations, exploring a range of issues including employees' right to strike and specific statutes governing equal opportunity on the federal and state levels. The course provides practical experience in collective bargaining and arbitration through participation in a bargaining exercise. Specific differences between public and private collective bargaining and labor relations are explored in depth.
Project Management
MPA3840 R 0630p-0930p
Section: 1
CRN: 32650
Louise Eichman
A blend of instruction, discussion and exercises this course is built around the project management best practices presented in the Project Management Institute's (PMI) Guide to the Project Management Body of Knowledge (PMBOK). It provides the foundation, tools, techniques, templates and methodology to - manage each stage of the project life cycle, working within organizational and cost constraints; set goals tied directly to stakeholder needs; get the most from project teams, and use state-of-the-art project management tools to deliver projects to scope, on-time, and within budget. Spanning the entire project life cycle, the course covers all nine Project Management Knowledge Areas (Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, and Procurement) and the five Project Management Process groups (Initiating, Planning, Executing, Controlling and Closing). Sections include the Fundamentals; Time and Cost Management; Quality Management; Risk Management; Contract Management; Leadership, Communication and Management; and Managing Large Scale International projects in Virtual Environments.
Fundamentals of Business Analysis
MPA3930 W 0630p-0930p
Section: 1
CRN: 32648
Robert Ainsworth
Specifically designed to give Managers a basic understanding of standard financial reporting, the setup of a strong financial organization, the creation of strategic budgets and the use of financial reporting in highlighting and monitoring performance. The course provides a special focus on financial functions as they relate to the fulfillment of the organizations goals. Course topics include the role of the financial department; understanding basic financial reports and what the numbers mean; creating ratios and basic measurements to measure the organization¿s progress; development of a strategic budget and a continuous reporting model; understanding management of the financial health of the organization; and identifying and solving financial management issues.
Internship
MPA3940 TBA
Section: 1
CRN: 32658
Susan Smith
Students secure placement in internships that complement their academic pursuits. Internships may be without pay or may pay a salary or stipend. Tasks assigned during an internship are expected to involve a balance of needed clerical work and challenging responsibilities allowing professional growth, with a time commitment of 20 hours per week. Interns report to a designated on-site supervisor who provides guidance and feedback on performance. Both the intern and the on-site supervisor interface with the academic coordinator to assure smooth progress during the semester. Periodic on-campus seminars with the academic supervisor provide an arena for feedback on issues common to all the interns; the academic coordinator also provides a wider perspective on concerns at individual internship sites. The internship is strongly encouraged for all students with fewer than three years full-time professional work experience. Interested students should contact Susan Smith at susmith@clarku.edu. Students enrolling in internship for the summer must enroll during summer I. The internship lasts the entire summer and will be evaluated at the close of summer II.
Capstone Practicum
MPA3999 TBA
Section: 1
CRN: 32656
Susan Millette
Integrates the elements of the MPA program into one comprehensive policy-making application. While in teams and under faculty instructor supervision, students address an actual policy issue. The practicum culminates in a formal written and oral presentation of their work, which is evaluated by faculty and organization professionals.
Capstone Practicum
MPA3999 W 0630p-0930p
Section: M1
CRN: 32885
Alicja Januszewicz
Integrates the elements of the MPA program into one comprehensive policy-making application. While in teams and under faculty instructor supervision, students address an actual policy issue. The practicum culminates in a formal written and oral presentation of their work, which is evaluated by faculty and organization professionals.
Information Technology Management
MSIT3040 R 0630p-0930p
Section: 1
CRN: 32645
Dennis Wadsworth
Covers the theory and practice of planning and managing the information systems function. Course includes the interface of corporate and information systems managers and the strategic position of information systems in a variety of commercial and manufacturing enterprises.
Information Technology Management
MSIT3040 R 0630p-0930p
Section: R
CRN: 32868
Dennis Wadsworth
Covers the theory and practice of planning and managing the information systems function. Course includes the interface of corporate and information systems managers and the strategic position of information systems in a variety of commercial and manufacturing enterprises.
Introduction to IT System Implementation
MSIT3060 M 0630p-0930p
Section: 1
CRN: 32572
Germinal Isern
This elective course will help prepare students who have not been employed as professional programmers to manage software development projects. The course has a dual focus: classroom instruction in the Software Engineering process, and practical experience developing working systems. The objective of the first component is to provide the student with the management tools and framework to manage a development process effectively. The objective of the practical experience is to help the student understand what the role of a developer entails, allow them to experience the pressures, frustrations and common mistakes which define the programmer¿s experience, and to help them understand what modern development tools can, and cannot, do to help the programmer accomplish their task.
Organizational Communication
MSIT3070 T 0630p-0930p
Section: 1
CRN: 32617
John Chetro-Szivos
Analyzes communication theory in terms of its affects on behavior of the members of an organization. Internal and external communication is an essential aspect of organizational functioning, and the majority of managerial problems are rooted in communication. This course examines the major theoretical and practical aspects of communication in organizations as they apply to business and governmental contexts.
Management Information Systems and Technology
MSIT3080 M 0630p-0930p
Section: 1
CRN: 32561
Dennis Wadsworth
Effective communication and management skills in today's technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organization's existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.
Management Information Systems and Technology
MSIT3080 TBA
Section: RA1
CRN: 32942
Aleksandr Anfilov
Effective communication and management skills in today's technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organization's existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.
Management Information Systems and Technology
MSIT3080 TBA
Section: RC1
CRN: 32949
Olga Ivanova
Effective communication and management skills in today's technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organization's existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.
Cyber Security Fundamentals
MSIT3110 TBA
Section: RC1
CRN: 32950
Boris Sukhovilov
(Formerly Data Privacy & Security **Core MSIT Course**) This course covers a broad set of fundamental topics regarding Cyber Security challenges and principles. The course gives students a solid foundation, as the first building block in our graduate programs, of key concepts and terms required to understand and leverage in successfully completing the rest of the program courses.
Advanced Professional Communication
MSIT3300 W 0630p-0930p
Section: 1
CRN: 32632
Charles Sides
Provides practice in oral, written, and presentation skills necessary within organizational environments. Students learn how to create and critique several genres of written texts used in the workplace, going beyond creating professional documents to analyzing corporate and professional internal and external communication practices.
Advanced Professional Communication
MSIT3300 TBA
Section: RA1
CRN: 32943
Anzhelika Tenis
Provides practice in oral, written, and presentation skills necessary within organizational environments. Students learn how to create and critique several genres of written texts used in the workplace, going beyond creating professional documents to analyzing corporate and professional internal and external communication practices.
Introduction to Geographic Information Systems
MSIT3310 W 0630p-0930p
Section: 1
CRN: 32834
Tomas Smieszek
GIS technology is a computer-based tool that unites previously unrelated information into easily understood maps allowing decision-makers to virtually see the issues before them and then select the best course of action. Integrated with the Internet, GIS offers a consistent and cost-effective way for the sharing and analysis of geographic data among government agencies, private industry, non-profit organizations, and the general public. This lecture/lab based course has been designed with an emphasis on applied learning appropriate for public or nonprofit agency activities. This course is designed for those who do not have a GIS background; although the course is computer intensive, no mapping or programming background is required.
Ethics and Professional Life
MSIT3320 W 0630p-0930p
Section: 1
CRN: 32634
David Crandall
Examines moral issues and dilemmas typically found in the law, advertising, education, business and journalism professions. Issues covered include privacy and confidentiality, truthfulness and deception, individual responsibility, social justice, personal character and professional regulation and, more generally, the dilemmas created by conflicts between professional and role-based morality and personal or ordinary morality.
Special Topics: Management Practice for Business
MSIT3440 T 0630p-0930p
Section: 1
CRN: 32510
Yaw Missah
An Enterprise Resource Planning (ERP) system is software that runs all business areas of an organization including accounting and finance, HR, sales and distribution, production, purchasing and inventory. ERP software integrates all these departments and functions onto a single system that can serve the needs of the entire company. ERP systems are very time consuming, costly and difficult to implement and institutionalize. Thus, an effective way to implement ERP is difficult yet extremely important to gain competitive advantage.This course is designed to provide the student with a thorough understanding of both the role that Enterprise Resource Planning Systems (ERPs) play in an organization and the challenging task of implementing and managing these systems. Literature has shown that over 50% of the implementation of ERP systems fail. Course content will include evolution of ERP systems, implementation cycles and well known cases on ERP implementation''
Special Topics: Management Practice for Business
MSIT3440 T 0630p-0930p
Section: R
CRN: 32869
Yaw Missah
An Enterprise Resource Planning (ERP) system is software that runs all business areas of an organization including accounting and finance, HR, sales and distribution, production, purchasing and inventory. ERP software integrates all these departments and functions onto a single system that can serve the needs of the entire company. ERP systems are very time consuming, costly and difficult to implement and institutionalize. Thus, an effective way to implement ERP is difficult yet extremely important to gain competitive advantage.This course is designed to provide the student with a thorough understanding of both the role that Enterprise Resource Planning Systems (ERPs) play in an organization and the challenging task of implementing and managing these systems. Literature has shown that over 50% of the implementation of ERP systems fail. Course content will include evolution of ERP systems, implementation cycles and well known cases on ERP implementation''
Intercultural Communication
MSIT3620 R 0630p-0930p
Section: 1
CRN: 32654
John Chetro-Szivos
Creates an awareness of our unconscious prejudices, our verbal and nonverbal presentations and how this may influence our interactions with people from other cultures. By focusing on the history and contributions of various ethnic groups in the United States, students gain a heightened appreciation of difference and an understanding of culturally-specific needs.
Cyber Security: Information Assurance Strategic Management
MSIT3720 M 0630p-0930p
Section: 1
CRN: 32670
Robert Lyons
This course covers what an Enterprise Information Assurance (aka Information Security or Cyber Security) Program should include regarding strategic goals and objectives, roadmap planning, people, process, structure and technology capabilities, services and competencies. A view through a CISO's eyes in developing, growing, establishing talent management, investment planning and on-going compliance management for organizational cyber security preparedness.
Cyber Security Technology Operations and Delivery
MSIT3730 R 0630p-0930p
Section: 1
CRN: 32669
Kerry Anderson Anderson
This course covers the IT operations side of cyber security from a daily management responsibility. Highlighting operational challenges and solution approaches to maturing cyber security technology practices. Topics such as solution engineering, Incident Response, forensics, chain of custardy, integration, Project delivery with other key IT Infrastructure, Systems, Databases and Applications are explored. This elective course also covers essential cyber safe practices to begin addressing significant weaknesses in vendor and organizational services/applications today that cyber attackers use as easy gateways into breaching organizations. Both Product and Application Development lifecycles are explored including agile methods.
Photoshop for Internet Graphics
MSIT3810 R 0630p-0930p
Section: 1
CRN: 32515
Jacquelyn Pratt
Images make powerful statements about our business, our brand and persona. The Internet allows us a way to use images to communicate in a manner never contemplated even just a few years ago. Meanwhile the rapid growth of mobile technology has changed the way we access and use the web. How to choose, create and manage dynamic images for business applications is critical for successful messaging to our intended audience. This course will cover general areas of design, digital image creation and layout for traditional web as well as mobile platforms with a primary focus on Adobe Photoshop CS5. Students will create a web site for a real or fictitious client and a mobile-friendly "mini site" for use on smart phones and tablets.
Business Intelligence
MSIT3820 TBA
Section: RA1
CRN: 32944
Evgeniya Ishkina
Businesses today are constantly changing, becoming more and more complex. Organizations, private and public, are under pressures forcing them to respond quickly to change and to be innovative in the way they operate. This drives them to be more agile and to make frequent and quick strategic, tactical, and operational decisions --- decisions that often require considerable amounts of relevant data, information and knowledge. Processing these information assets, in the framework of the needed decisions, is what business intelligence is all about. This course addresses BI solutions which deliver computerized support for managerial decision making.
E-Commerce and E-Business
MSIT3830 W 0630p-0930p
Section: 1
CRN: 32637
Richard Gillogly
E-Commerce and E-Business continue to have huge financial impact, to fundamentally alter how business is done. Since 1995, the 16-year life-span of e-commerce, revenues have grown in the United States alone to almost $362 billion in retail, travel and media business (B2C) and $4.1 trillion in inter-business transactions (B2B). The change dynamics occurring run the gamut from dramatic redesign of business models (sometimes whole industries) and organizations to fundamental shifts in consumer behavior. Similar effects are felt in businesses globally in Europe, Asia and Latin America. Is this a business enabler, a technology trend, a social phenomenon?Rather than just an interesting alternative to better operational efficiencies, e-commerce has become a platform for new, unique services and capabilities that are just impossible in the physical world. There is no Google, no Amazon, no Facebook without it. The success of firms like these and still other emerging business models have an immediate and transformational impact on ¿old economy¿ counterparts. Understanding the business, technology and societal dynamics at play in e-commerce is fundamental for anyone today, as an employee, as a business partner, or as an entrepreneur in either profit or non-profit enterprises.
E-Commerce and E-Business
MSIT3830 W 0630p-0930p
Section: R
CRN: 32867
Richard Gillogly
E-Commerce and E-Business continue to have huge financial impact, to fundamentally alter how business is done. Since 1995, the 16-year life-span of e-commerce, revenues have grown in the United States alone to almost $362 billion in retail, travel and media business (B2C) and $4.1 trillion in inter-business transactions (B2B). The change dynamics occurring run the gamut from dramatic redesign of business models (sometimes whole industries) and organizations to fundamental shifts in consumer behavior. Similar effects are felt in businesses globally in Europe, Asia and Latin America. Is this a business enabler, a technology trend, a social phenomenon?Rather than just an interesting alternative to better operational efficiencies, e-commerce has become a platform for new, unique services and capabilities that are just impossible in the physical world. There is no Google, no Amazon, no Facebook without it. The success of firms like these and still other emerging business models have an immediate and transformational impact on ¿old economy¿ counterparts. Understanding the business, technology and societal dynamics at play in e-commerce is fundamental for anyone today, as an employee, as a business partner, or as an entrepreneur in either profit or non-profit enterprises.
Project Management
MSIT3840 R 0630p-0930p
Section: 1
CRN: 32652
Louise Eichman
A blend of instruction, discussion and exercises this course is built around the project management best practices presented in the Project Management Institute's (PMI) Guide to the Project Management Body of Knowledge (PMBOK). It provides the foundation, tools, techniques, templates and methodology to - manage each stage of the project life cycle, working within organizational and cost constraints; set goals tied directly to stakeholder needs; get the most from project teams, and use state-of-the-art project management tools to deliver projects to scope, on-time, and within budget. Spanning the entire project life cycle, the course covers all nine Project Management Knowledge Areas (Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, and Procurement) and the five Project Management Process groups (Initiating, Planning, Executing, Controlling and Closing). Sections include the Fundamentals; Time and Cost Management; Quality Management; Risk Management; Contract Management; Leadership, Communication and Management; and Managing Large Scale International projects in Virtual Environments.
Webmaster
MSIT3850 T 0630p-0930p
Section: 1
CRN: 32511
Dennis Wadsworth
The student will learn aspects of website design/development with client interaction and a course project presentation using HTML. Mapping, tables, frames, cascading style sheets, javascripting, objects and multimedia included. Class lectures will include search engine placement initiatives, site trend analysis, optimization techniques, server applications, security and creation specification. The lab operating system for this course is Windows XP+, however, students with Apple Mac backgrounds can contact instructor for permission.
Fundamentals of Business Analysis
MSIT3930 W 0630p-0930p
Section: 1
CRN: 32649
Robert Ainsworth
Specifically designed to give Managers a basic understanding of standard financial reporting, the setup of a strong financial organization, the creation of strategic budgets and the use of financial reporting in highlighting and monitoring performance. The course provides a special focus on financial functions as they relate to the fulfillment of the organizations goals. Course topics include the role of the financial department; understanding basic financial reports and what the numbers mean; creating ratios and basic measurements to measure the organization¿s progress; development of a strategic budget and a continuous reporting model; understanding management of the financial health of the organization; and identifying and solving financial management issues.
Capstone
MSIT3999 M 0630p-0930p
Section: 1
CRN: 32573
Robert Strong
Working in teams of 2 to 4, students will perform a consulting engagement for a local business. Working from a request letter from the CIO of a client company, students will engage with the client to develop a proposal for an analysis and design project, including deliverables, expected interactions with client management and staff and expected timeline. After presenting the proposal and gaining client approval, the team will carry out the proposed effort. Each project will culminate in a proposed solution, and sufficient documentation that the client can issue a Request for Proposal to implement the design. Lectures will address the consulting process, requirements gathering and the role of repeatable methodologies and consistent documentation methods.
Capstone
MSIT3999 M 0630p-0930p
Section: R
CRN: 32866
Robert Strong
Working in teams of 2 to 4, students will perform a consulting engagement for a local business. Working from a request letter from the CIO of a client company, students will engage with the client to develop a proposal for an analysis and design project, including deliverables, expected interactions with client management and staff and expected timeline. After presenting the proposal and gaining client approval, the team will carry out the proposed effort. Each project will culminate in a proposed solution, and sufficient documentation that the client can issue a Request for Proposal to implement the design. Lectures will address the consulting process, requirements gathering and the role of repeatable methodologies and consistent documentation methods.
Communication Design
MSPC3010 T 0630p-0930p
Section: 1
CRN: 32512
Lynn Simmons
We are all consumers of communication design. Images and text fill our everyday lives continuously in an unprecedented display. Good design matters. Anyone involved in communicating ideas, generating reports or managing information and publications will be integrating some form of design elements into the work. This course will focus on visual communication design problem solving for both print and digital media through an understanding of the visual language of two-dimensional design: form, figure-ground relationships, composition, balance, rhythm, pattern, scale, value and color. Students will learn how to create visual projects that inform, educate and communicate effectively.
Health Care Administration
MSPC3040 M 0630p-0930p
Section: 1
CRN: 32568
David Jordan
In the broadest of terms, Health Care Administration can be thought of as the "business side" of the health care industry as opposed to the clinical disciplines through which healthcare is delivered. In this "Introduction to Health Care Administration" course the student will explore the expansive US healthcare system through the context of the leadership and management functions associated. This course is intended to serve as a foundational experience exposing the student to certain aspects of healthcare administration including: the historical evolution of healthcare delivery systems in the United States, the forms and delivery systems of healthcare in America, leadership skills within the healthcare environment, performance improvement techniques employed within healthcare settings, organizational review and planning, managing healthcare professionals, healthcare career opportunities, and related topics. The course will include a variety of guest speakers and local "field experiences" to an array of healthcare delivery organizations offering a diversity of care options including acute healthcare, community and inpatient mental health services, primary care physician services, alternative medicine delivery and other models of care which require skilled administrative oversight. Upon completion of the course the student should have a cursory, yet broad, working knowledge of the concepts associated with healthcare administration.
Social Media and Marketing Communication
MSPC3050 W 0630p-0930p
Section: 1
CRN: 32630
Julie Frechette
Social media have rapidly altered how organizations extend their brands, influence public opinion, and engage consumers and citizens through online tools. Moving beyond traditional mainstream media, social media have directly impacted how institutions market themselves and distribute news and information through new cost-effective tools such as blogging and podcasting. This course will explore how social media are effective and influential forces that can help individuals, politicians, businesses, and non-profit organizations with their marketing and media relations needs.
Social Media and Marketing Communication
MSPC3050 W 0630p-0930p
Section: R
CRN: 32872
Julie Frechette
Social media have rapidly altered how organizations extend their brands, influence public opinion, and engage consumers and citizens through online tools. Moving beyond traditional mainstream media, social media have directly impacted how institutions market themselves and distribute news and information through new cost-effective tools such as blogging and podcasting. This course will explore how social media are effective and influential forces that can help individuals, politicians, businesses, and non-profit organizations with their marketing and media relations needs.
Organizational Communication
MSPC3070 T 0630p-0930p
Section: 1
CRN: 32615
John Chetro-Szivos
Analyzes communication theory in terms of its affects on behavior of the members of an organization. Internal and external communication is an essential aspect of organizational functioning, and the majority of managerial problems are rooted in communication. This course examines the major theoretical and practical aspects of communication in organizations as they apply to business and governmental contexts.
Organizational Communication
MSPC3070 T 0630p-0930p
Section: R
CRN: 32871
John Chetro-Szivos
Analyzes communication theory in terms of its affects on behavior of the members of an organization. Internal and external communication is an essential aspect of organizational functioning, and the majority of managerial problems are rooted in communication. This course examines the major theoretical and practical aspects of communication in organizations as they apply to business and governmental contexts.
Management Information Systems and Technology
MSPC3080 M 0630p-0930p
Section: 1
CRN: 32563
Dennis Wadsworth
Effective communication and management skills in today's technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organization's existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.
Management Information Systems and Technology
MSPC3080 M 0630p-0930p
Section: R
CRN: 32870
Dennis Wadsworth
Effective communication and management skills in today's technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organization's existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.
Management Information Systems and Technology
MSPC3080 TBA
Section: RA1
CRN: 32941
Aleksandr Anfilov
Effective communication and management skills in today's technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organization's existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.
Management Information Systems and Technology
MSPC3080 TBA
Section: RC1
CRN: 32946
Olga Ivanova
Effective communication and management skills in today's technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organization's existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.
Public Relations
MSPC3090 TBA
Section: RC1
CRN: 32945
Irina Okolnishnikova
Analyzes basic principles of public relations through readings, lectures, case presentations, and class discussion. After a brief history and definition of public relations, attention turns to the nature of public audiences and stakeholders, getting through in the face of the communication din, public relations and contingency planning, dealing with the media, PR writing, public relations practices, employees, the community, and ethics.
Introduction to Geographic Information Systems
MSPC3110 W 0630p-0930p
Section: 1
CRN: 32514
Tomas Smieszek
GIS technology is a computer-based tool that unites previously unrelated information into easily understood maps allowing decision-makers to virtually see the issues before them and then select the best course of action. Integrated with the Internet, GIS offers a consistent and cost-effective way for the sharing and analysis of geographic data among government agencies, private industry, non-profit organizations, and the general public. This lecture/lab based course has been designed with an emphasis on applied learning appropriate for public or nonprofit agency activities. This course is designed for those who do not have a GIS background; although the course is computer intensive, no mapping or programming background is required.
Communication Theory and Research
MSPC3250 M 0630p-0930p
Section: 1
CRN: 32644
Julie Frechette
Examines origins, nature, and consequences of human communication. Students review the role of theory in comprehension of and responses to verbal, nonverbal, and other types of group communication issues and events, tracing the development of various media. The course introduces the methodology of communication research, including both qualitative and quantitative approaches, with an emphasis on action research and appreciative inquiry. Topics include the nature of scientific logic; electronic literature searches; research design; questionnaire construction; sampling; measurement techniques; data collection, analysis, interpretation, and reporting results; the use of focus groups; experiments; surveys; and content analysis.
Communication Theory and Research
MSPC3250 TBA
Section: RC1
CRN: 32947
Alevtina Keller
Examines origins, nature, and consequences of human communication. Students review the role of theory in comprehension of and responses to verbal, nonverbal, and other types of group communication issues and events, tracing the development of various media. The course introduces the methodology of communication research, including both qualitative and quantitative approaches, with an emphasis on action research and appreciative inquiry. Topics include the nature of scientific logic; electronic literature searches; research design; questionnaire construction; sampling; measurement techniques; data collection, analysis, interpretation, and reporting results; the use of focus groups; experiments; surveys; and content analysis.
Advanced Professional Communication
MSPC3300 W 0630p-0930p
Section: 1
CRN: 32631
Charles Sides
Provides practice in oral, written and presentation skills necessary within organizational environments. Students learn how to create and critique several genres of written texts used in the workplace, going beyond creating professional documents to analyzing corporate and professional internal and external communication practices.
Advanced Professional Communication
MSPC3300 W 0630p-0930p
Section: R
CRN: 32927
Charles Sides
Provides practice in oral, written and presentation skills necessary within organizational environments. Students learn how to create and critique several genres of written texts used in the workplace, going beyond creating professional documents to analyzing corporate and professional internal and external communication practices.
Advanced Professional Communication
MSPC3300 TBA
Section: RA1
CRN: 32939
Anzhelika Tenis
Provides practice in oral, written and presentation skills necessary within organizational environments. Students learn how to create and critique several genres of written texts used in the workplace, going beyond creating professional documents to analyzing corporate and professional internal and external communication practices.
Ethics and Professional Life
MSPC3320 W 0630p-0930p
Section: 1
CRN: 32635
David Crandall
Examines moral issues and dilemmas typically found in the law, advertising, education, business and journalism professions. Issues covered include privacy and confidentiality, truthfulness and deception, individual responsibility, social justice, personal character and professional regulation and, more generally, the dilemmas created by conflicts between professional and role-based morality and personal or ordinary morality.
Consultancy Skills Capstone
MSPC3330 M 0630p-0930p
Section: 1
CRN: 32569
John Chetro-Szivos
In this course students will be develop proficiency in the major techniques and tools consultants employ when doing a communication consultation. Students will complete readings that will introduce the theoretical orientation and participate in numerous demonstrations. Classes will include a discussion of the readings and exercises to develop competence in using the techniques.
Consultancy Skills Capstone
MSPC3330 M 0630p-0930p
Section: R
CRN: 32928
John Chetro-Szivos
In this course students will be develop proficiency in the major techniques and tools consultants employ when doing a communication consultation. Students will complete readings that will introduce the theoretical orientation and participate in numerous demonstrations. Classes will include a discussion of the readings and exercises to develop competence in using the techniques.
Marketing for Non-profit Organizations
MSPC3380 W 0630p-0930p
Section: 1
CRN: 32629
David Jordan
Describes marketing strategies applied to different types of providers in nonprofit organizations. The course focuses on techniques to maintain and increase market share, quantitative methodologies, such as demographic case mix, and geo-demographic analysis, as well as the application of market communication techniques and strategies.
Finance and Accounting for Non-Financial Managers
MSPC3400 R 0630p-0930p
Section: 1
CRN: 32618
Peter Salerno
Provides the student with a basic understanding of the financial systems within an organization, how financial data is interpreted and the impact of such data on decision making. Budgeting, pricing, cash flow, balance sheets and income statements are reviewed.
Global Marketing and Advertising
MSPC3450 M 0630p-0930p
Section: 1
CRN: 32570
Ronald Reidy
Explores the challenges and opportunities facing businesses in the new global economy. Areas of focus include cultural, political, economic and social system similarities and differences across the globe; the financial environment of international marketing; exporting and entry strategies.
Non-Profit Management
MSPC3540 R 0630p-0930p
Section: 1
CRN: 32749
Kathleen Jordan
Provides an overview of principle management functions as applied to non profit organizations. Topics include successful leadership, the roles and responsibilities of board members and effective management in major areas such as planning and evaluation, personnel, finance, marketing and fundraising.
Negotiation, Mediation and Conflict Management
MSPC3600 TBA
Section: RC1
CRN: 32948
Evgeniy Rezanovich
Builds effective communication skills essential to successful negotiation, mediation and conflict resolution, using materials from the Harvard Negotiation Project. The focus is on developing an understanding of various resolution processes, incorporating theoretical perspectives and practical applications.
Intercultural Communication
MSPC3620 R 0630p-0930p
Section: 1
CRN: 32653
John Chetro-Szivos
Creates an awareness of our unconscious prejudices, our verbal and nonverbal presentations and how this may influence our interactions with people from other cultures. By focusing on the history and contributions of various ethnic groups in the United States, students gain a heightened appreciation of difference and an understanding of culturally-specific needs.
Intercultural Communication
MSPC3620 R 0630p-0930p
Section: R1
CRN: 32859
John Chetro-Szivos
Creates an awareness of our unconscious prejudices, our verbal and nonverbal presentations and how this may influence our interactions with people from other cultures. By focusing on the history and contributions of various ethnic groups in the United States, students gain a heightened appreciation of difference and an understanding of culturally-specific needs.
Third Party Intervention and Mediation
MSPC3660 T 0630p-0930p
Section: 1
CRN: 32624
Martin Breinlinger
Examines the various methods of third party intervention as a means to effective conflict management in the workplace and other conflictual situations. Students develop and improve mediation skills and techniques needed to mediate disputes by participating in a variety of simulated disputes to hone mediation skills.
Organizational Conflict
MSPC3690 TBA
Section: 1
CRN: 32640
Staff
This course will examine conflict in organizations, starting from the wider societal context, going on to typical stress patterns within organizations, down to the group level and then to conflict between individual employees. Causes of conflict and barriers to resolution will be explored. Internal and external types of interventions will be reviewed, including the design of conflict resolution systems in organizations. The course will include in-class exercises and role-plays, and will encourage application of the learned insights to students¿ experience at work or in other organizations. Issues such as fairness in the workplace, bullying, electronic communication, violence in the workplace and others will be covered.
Advertising Theory and Practice
MSPC3750 M 0630p-0930p
Section: 1
CRN: 32571
Charles Sides
Applies advertising communication theory to campaign design and development. Students, in small entrepreneurial design teams, research and develop a complete advertising campaign with associated advertising genres, including objectives, design decisions, media strategies and campaign evaluation.
Audience Development and Event Planning--Practicum
MSPC3790 TBA
Section: 1
CRN: 32660
Susan Smith
This for-credit practicum offers an in-the-field opportunity for a student to take on a specific project with a Worcester area organization, focused on audience development and event planning. All such projects must receive approval from the academic supervisor prior to registering for the practicum and there is a limit on the number of such projects each semester.
Photoshop Internet Graphics
MSPC3810 R 0630p-0930p
Section: 1
CRN: 32528
Jacquelyn Pratt
Images make powerful statements about our business, our brand and persona. The Internet allows us a way to use images to communicate in a manner never contemplated even just a few years ago. Meanwhile the rapid growth of mobile technology has changed the way we access and use the web. How to choose, create and manage dynamic images for business applications is critical for successful messaging to our intended audience. This course will cover general areas of design, digital image creation and layout for traditional web as well as mobile platforms with a primary focus on Adobe Photoshop CS5. Students will create a web site for a real or fictitious client and a mobile-friendly "mini site" for use on smart phones and tablets.
Arbitration, Collective Bargaining and Labor Relations
MSPC3820 TBA
Section: 1
CRN: 32641
Staff
Businesses today are constantly changing, becoming more and more complex. Organizations, private and public, are under pressures forcing them to respond quickly to change and to be innovative in the way they operate. This drives them to be more agile and to make frequent and quick strategic, tactical, and operational decisions --- decisions that often require considerable amounts of relevant data, information and knowledge. Processing these information assets, in the framework of the needed decisions, is what business intelligence is all about. This course addresses BI solutions which deliver computerized support for managerial decision making.
E-Commerce and E-Business
MSPC3830 W 0630p-0930p
Section: 1
CRN: 32638
Richard Gillogly
E-Commerce and E-Business continue to have huge financial impact, to fundamentally alter how business is done. Since 1995, the 16-year life-span of e-commerce, revenues have grown in the United States alone to almost $362 billion in retail, travel and media business (B2C) and $4.1 trillion in inter-business transactions (B2B). The change dynamics occurring run the gamut from dramatic redesign of business models (sometimes whole industries) and organizations to fundamental shifts in consumer behavior. Similar effects are felt in businesses globally in Europe, Asia and Latin America. Is this a business enabler, a technology trend, a social phenomenon?Rather than just an interesting alternative to better operational efficiencies, e-commerce has become a platform for new, unique services and capabilities that are just impossible in the physical world. There is no Google, no Amazon, no Facebook without it. The success of firms like these and still other emerging business models have an immediate and transformational impact on ¿old economy¿ counterparts. Understanding the business, technology and societal dynamics at play in e-commerce is fundamental for anyone today, as an employee, as a business partner, or as an entrepreneur in either profit or non-profit enterprises.
Project Management
MSPC3840 R 0630p-0930p
Section: 1
CRN: 32651
Louise Eichman
A blend of instruction, discussion and exercises this course is built around the project management best practices presented in the Project Management Institute's (PMI) Guide to the Project Management Body of Knowledge (PMBOK?). It provides the foundation, tools, techniques, templates and methodology to - manage each stage of the project life cycle, working within organizational and cost constraints; set goals tied directly to stakeholder needs; get the most from project teams, and use state-of-the-art project management tools to deliver projects to scope, on-time, and within budget. Spanning the entire project life cycle, the course covers all nine Project Management Knowledge Areas (Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, and Procurement) and the five Project Management Process groups (Initiating, Planning, Executing, Controlling and Closing). Sections include the Fundamentals; Time and Cost Management; Quality Management; Risk Management; Contract Management; Leadership, Communication and Management; and Managing Large Scale International projects in Virtual Environments.
Webmaster
MSPC3850 T 0630p-0930p
Section: 1
CRN: 32519
Dennis Wadsworth
The student will learn aspects of website design/development with client interaction and a course project presentation using HTML. Mapping, tables, frames, cascading style sheets, javascripting, objects and multimedia included. Class lectures will include search engine placement initiatives, site trend analysis, optimization techniques, server applications, security and creation specification. The lab operating system for this course is Windows XP+, however, students with Apple Mac backgrounds can contact instructor for permission.
Fundamentals of Business Analysis
MSPC3930 W 0630p-0930p
Section: 1
CRN: 32647
Robert Ainsworth
Specifically designed to give Managers a basic understanding of standard financial reporting, the setup of a strong financial organization, the creation of strategic budgets and the use of financial reporting in highlighting and monitoring performance. The course provides a special focus on financial functions as they relate to the fulfillment of the organizations goals. Course topics include the role of the financial department; understanding basic financial reports and what the numbers mean; creating ratios and basic measurements to measure the organization¿s progress; development of a strategic budget and a continuous reporting model; understanding management of the financial health of the organization; and identifying and solving financial management issues.
Internship
MSPC3940 TBA
Section: 1
CRN: 32657
Susan Smith
Students secure placement in internships that complement their academic pursuits. Internships may be without pay or may pay a salary or stipend. Tasks assigned during an internship are expected to involve a balance of needed clerical work and challenging responsibilities allowing professional growth, with a time commitment of 20 hours per week. Interns report to a designated on-site supervisor who provides guidance and feedback on performance. Both the intern and the on-site supervisor interface with the academic coordinator to assure smooth progress during the semester. Periodic on-campus seminars with the academic supervisor provide an arena for feedback on issues common to all the interns; the academic coordinator also provides a wider perspective on concerns at individual internship sites. The internship is strongly encouraged for all students with fewer than three years full-time professional work experience. Interested students should contact Susan Smith at susmith@clarku.edu. Students enrolling in internship for the summer must enroll during summer I. The internship lasts the entire summer and will be evaluated at the close of summer II.