College of Professional and Continuing Education

Spring Graduate Courses - 2013

For CRN's see: Spring 2013 Schedule

Fundraising and Grant Writing

MPA3020 M 0630p-0930p    Section: 1
CRN: 32566

Sarah Lange

Explores the challenge faced by every nonprofit to be more entrepreneurial and competitive and to raise funds for its programs and operations. This course examines a wide variety of fundraising approaches; sources for federal, state, and local grants; the process of grant writing and interaction with the grant-giving agency; and local, regional, and on-line resources available to find grant funding.


Health Care Administration

MPA3040 M 0630p-0930p    Section: 1
CRN: 32567

David Jordan

In the broadest of terms, Health Care Administration can be thought of as the "business side" of the health care industry as opposed to the clinical disciplines through which healthcare is delivered. In this "Introduction to Health Care Administration" course the student will explore the expansive US healthcare system through the context of the leadership and management functions associated. This course is intended to serve as a foundational experience exposing the student to certain aspects of healthcare administration including: the historical evolution of healthcare delivery systems in the United States, the forms and delivery systems of healthcare in America, leadership skills within the healthcare environment, performance improvement techniques employed within healthcare settings, organizational review and planning, managing healthcare professionals, healthcare career opportunities, and related topics. The course will include a variety of guest speakers and local "field experiences" to an array of healthcare delivery organizations offering a diversity of care options including acute healthcare, community and inpatient mental health services, primary care physician services, alternative medicine delivery and other models of care which require skilled administrative oversight. Upon completion of the course the student should have a cursory, yet broad, working knowledge of the concepts associated with healthcare administration.


Organizational Communication

MPA3070 T 0630p-0930p    Section: 1
CRN: 32616

John Chetro-Szivos

Analyzes communication theory in terms of its affects on behavior of the members of an organization. Internal and external communication is an essential aspect of organizational functioning, and the majority of managerial problems are rooted in communication. This course examines the major theoretical and practical aspects of communication in organizations as they apply to business and governmental contexts.


Management Information Systems and Technology

MPA3080 M 0630p-0930p    Section: 1
CRN: 32562

Dennis Wadsworth

Effective communication and management skills in today's technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organization's existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.


Management Information Systems and Technology

MPA3080 TBA    Section: RA1
CRN: 32938

Aleksandr Anfilov

Effective communication and management skills in today's technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organization's existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.


Issues and Cases in Public Administration

MPA3100 T 0630p-0930p    Section: 1
CRN: 32613

Joseph Early

Surveys concepts, practices and trends in contemporary public administration. Topics addressed will include intergovernmental relations, organizational theory and behavior, public personnel management, collective bargaining, governmental budgeting and regulations, and managing public policies and programs. Incorporating research, case studies, and current events, the course emphasizes analysis and application of theory in relation to real-life situations.


Issues and Cases in Public Administration

MPA3100 TBA    Section: RA1
CRN: 32937

Nikholai Grishin Morozova

Surveys concepts, practices and trends in contemporary public administration. Topics addressed will include intergovernmental relations, organizational theory and behavior, public personnel management, collective bargaining, governmental budgeting and regulations, and managing public policies and programs. Incorporating research, case studies, and current events, the course emphasizes analysis and application of theory in relation to real-life situations.


Introduction to Geographic Information Systems

MPA3110 W 0630p-0930p    Section: 1
CRN: 32527

Tomas Smieszek

GIS technology is a computer-based tool that unites previously unrelated information into easily understood maps allowing decision-makers to virtually see the issues before them and then select the best course of action. Integrated with the Internet, GIS offers a consistent and cost-effective way for the sharing and analysis of geographic data among government agencies, private industry, non-profit organizations, and the general public. This lecture/lab based course has been designed with an emphasis on applied learning appropriate for public or nonprofit agency activities. This course is designed for those who do not have a GIS background; although the course is computer intensive, no mapping or programming background is required.


Organizational Behavior and Leadership

MPA3120 R 0630p-0930p    Section: 1
CRN: 32729

Alicja Januszewicz

Develops an understanding of concepts, analytical tools and communication skills underlying behavior in organizations. The course explores the relationship between task accomplishments and human fulfillment in the context of planned organizational change. Various learning experiences are incorporated, including case studies, simulations, role playing and group discussion. Issues of public involvement, participatory decision making, employee empowerment and forms of leadership are also addressed.


Managing Diversity

MPA3140 T 0630p-0930p    Section: M1
CRN: 32892

Alicja Januszewicz

The majority of the U.S. corporations now perform an increasing portion of their business outside of their home country. In addition, the growing heterogeneity of the U.S. population makes the American workplace increasingly multicultural. This increasing complexity is compounded by differences of gender, sexual preference, age, physical challenges and lifestyles. To be an effective manager today, one must be aware of an enormous amount of public policy dealing with diversity in the work place. Yet, beyond learning to be compliant with the policies, the effective manager of the next century will be a global manager who can turn diversity into strength.


Change Management

MPA3170 TBA    Section: 1
CRN: 32614

Staff

Focuses on how to empower staff to embrace and operationalize a new corporate vision and to understand the new strategic intent when organizations undergo rapid transformations. Students explore ways for managers to develop a new vision for the organization and/or bring the base of the organization into line with strategic change in light of mergers, acquisitions, privatization, and/or shifts in product or product lines.


Advanced Professional Communication

MPA3300 W 0630p-0930p    Section: 1
CRN: 32633

Charles Sides

Provides practice in oral, written and presentation skills necessary within organizational environments. Students learn how to create and critique several genres of written texts used in the workplace, going beyond creating professional documents to analyzing corporate and professional internal and external communication practices.


Advanced Professional Communication

MPA3300 TBA    Section: RA1
CRN: 32940

Anzhelika Tenis

Provides practice in oral, written and presentation skills necessary within organizational environments. Students learn how to create and critique several genres of written texts used in the workplace, going beyond creating professional documents to analyzing corporate and professional internal and external communication practices.


Ethics and Professional Life

MPA3320 W 0630p-0930p    Section: 1
CRN: 32636

David Crandall

Examines moral issues and dilemmas typically found in the law, advertising, education, business and journalism professions. Issues covered include privacy and confidentiality, truthfulness and deception, individual responsibility, social justice, personal character and professional regulation and, more generally, the dilemmas created by conflicts between professional and role-based morality and personal or ordinary morality.


Strategic Marketing for Non-Profit Organizations

MPA3380 W 0630p-0930p    Section: 1
CRN: 32628

David Jordan

Describes marketing strategies applied to different types of providers in nonprofit organizations. The course focuses on techniques to maintain and increase market share, quantitative methodologies, such as demographic case mix, and geo-demographic analysis, as well as the application of market communication techniques and strategies.


Policy Analysis

MPA3400 W 0630p-0930p    Section: 1
CRN: 32627

Christopher Clark

Examines the political process within which public policies are made and implemented. The course uses both theoretical and applied case materials to look at the roles of various factors in setting the agenda for public discussion; the process of formulating, adopting and implementing policies; the constraining role of governmental structures; and the need for program evaluation.


Intercultural Communication

MPA3520 R 0630p-0930p    Section: 1
CRN: 32655

John Chetro-Szivos

Creates an awareness of our unconscious prejudices, our verbal and nonverbal presentations and how this may influence our interactions with people from other cultures. By focusing on the history and contributions of various ethnic groups in the United States, students gain a heightened appreciation of difference and an understanding of culturally-specific needs.


Non-Profit Management

MPA3540 R 0630p-0930p    Section: 1
CRN: 32643

Kathleen Jordan

Provides an overview of principle management functions as applied to non profit organizations. Topics include successful leadership, the roles and responsibilities of board members and effective management in major areas such as planning and evaluation, personnel, finance, marketing and fundraising.


Finance and Accounting for Non-Financial Managers

MPA3580 R 0630p-0930p    Section: 1
CRN: 32619

Peter Salerno

Provides the student with a basic understanding of the financial systems within an organization, how financial data is interpreted and the impact of such data on decision making. Budgeting, pricing, cash flow, balance sheets and income statements are reviewed.


Finance and Accounting for Non-Financial Managers

MPA3580 W 0630p-0930p    Section: M1
CRN: 32891

Martin Breinlinger

Provides the student with a basic understanding of the financial systems within an organization, how financial data is interpreted and the impact of such data on decision making. Budgeting, pricing, cash flow, balance sheets and income statements are reviewed.


Third Party Intervention and Mediation

MPA3660 T 0630p-0930p    Section: 1
CRN: 32625

Martin Breinlinger

Examines the various methods of third party intervention as a means to effective conflict management in the workplace and other conflictual situations. Students develop and improve mediation skills and techniques needed to mediate disputes by participating in a variety of simulated disputes to hone mediation skills.


Organizational Conflict

MPA3690 TBA    Section: 1
CRN: 32639

Staff

This course will examine conflict in organizations, starting from the wider societal context, going on to typical stress patterns within organizations, down to the group level and then to conflict between individual employees. Causes of conflict and barriers to resolution will be explored. Internal and external types of interventions will be reviewed, including the design of conflict resolution systems in organizations. The course will include in-class exercises and role-plays, and will encourage application of the learned insights to students¿ experience at work or in other organizations. Issues such as fairness in the workplace, bullying, electronic communication, violence in the workplace and others will be covered.


Arbitration, Collective Bargaining and Labor Relations

MPA3820 TBA    Section: 1
CRN: 32642

Staff

Examines the fundamentals of labor relations, exploring a range of issues including employees' right to strike and specific statutes governing equal opportunity on the federal and state levels. The course provides practical experience in collective bargaining and arbitration through participation in a bargaining exercise. Specific differences between public and private collective bargaining and labor relations are explored in depth.


Project Management

MPA3840 R 0630p-0930p    Section: 1
CRN: 32650

Louise Eichman

A blend of instruction, discussion and exercises this course is built around the project management best practices presented in the Project Management Institute's (PMI) Guide to the Project Management Body of Knowledge (PMBOK). It provides the foundation, tools, techniques, templates and methodology to - manage each stage of the project life cycle, working within organizational and cost constraints; set goals tied directly to stakeholder needs; get the most from project teams, and use state-of-the-art project management tools to deliver projects to scope, on-time, and within budget. Spanning the entire project life cycle, the course covers all nine Project Management Knowledge Areas (Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, and Procurement) and the five Project Management Process groups (Initiating, Planning, Executing, Controlling and Closing). Sections include the Fundamentals; Time and Cost Management; Quality Management; Risk Management; Contract Management; Leadership, Communication and Management; and Managing Large Scale International projects in Virtual Environments.


Fundamentals of Business Analysis

MPA3930 W 0630p-0930p    Section: 1
CRN: 32648

Robert Ainsworth

Specifically designed to give Managers a basic understanding of standard financial reporting, the setup of a strong financial organization, the creation of strategic budgets and the use of financial reporting in highlighting and monitoring performance. The course provides a special focus on financial functions as they relate to the fulfillment of the organizations goals. Course topics include the role of the financial department; understanding basic financial reports and what the numbers mean; creating ratios and basic measurements to measure the organization¿s progress; development of a strategic budget and a continuous reporting model; understanding management of the financial health of the organization; and identifying and solving financial management issues.


Internship

MPA3940 TBA    Section: 1
CRN: 32658

Susan Smith

Students secure placement in internships that complement their academic pursuits. Internships may be without pay or may pay a salary or stipend. Tasks assigned during an internship are expected to involve a balance of needed clerical work and challenging responsibilities allowing professional growth, with a time commitment of 20 hours per week. Interns report to a designated on-site supervisor who provides guidance and feedback on performance. Both the intern and the on-site supervisor interface with the academic coordinator to assure smooth progress during the semester. Periodic on-campus seminars with the academic supervisor provide an arena for feedback on issues common to all the interns; the academic coordinator also provides a wider perspective on concerns at individual internship sites. The internship is strongly encouraged for all students with fewer than three years full-time professional work experience. Interested students should contact Susan Smith at susmith@clarku.edu. Students enrolling in internship for the summer must enroll during summer I. The internship lasts the entire summer and will be evaluated at the close of summer II.


Capstone Practicum

MPA3999 TBA    Section: 1
CRN: 32656

Susan Millette

Integrates the elements of the MPA program into one comprehensive policy-making application. While in teams and under faculty instructor supervision, students address an actual policy issue. The practicum culminates in a formal written and oral presentation of their work, which is evaluated by faculty and organization professionals.


Capstone Practicum

MPA3999 W 0630p-0930p    Section: M1
CRN: 32885

Alicja Januszewicz

Integrates the elements of the MPA program into one comprehensive policy-making application. While in teams and under faculty instructor supervision, students address an actual policy issue. The practicum culminates in a formal written and oral presentation of their work, which is evaluated by faculty and organization professionals.


Information Technology Management

MSIT3040 R 0630p-0930p    Section: 1
CRN: 32645

Dennis Wadsworth

Covers the theory and practice of planning and managing the information systems function. Course includes the interface of corporate and information systems managers and the strategic position of information systems in a variety of commercial and manufacturing enterprises.


Information Technology Management

MSIT3040 R 0630p-0930p    Section: R
CRN: 32868

Dennis Wadsworth

Covers the theory and practice of planning and managing the information systems function. Course includes the interface of corporate and information systems managers and the strategic position of information systems in a variety of commercial and manufacturing enterprises.


Introduction to IT System Implementation

MSIT3060 M 0630p-0930p    Section: 1
CRN: 32572

Germinal Isern

This elective course will help prepare students who have not been employed as professional programmers to manage software development projects. The course has a dual focus: classroom instruction in the Software Engineering process, and practical experience developing working systems. The objective of the first component is to provide the student with the management tools and framework to manage a development process effectively. The objective of the practical experience is to help the student understand what the role of a developer entails, allow them to experience the pressures, frustrations and common mistakes which define the programmer¿s experience, and to help them understand what modern development tools can, and cannot, do to help the programmer accomplish their task.


Organizational Communication

MSIT3070 T 0630p-0930p    Section: 1
CRN: 32617

John Chetro-Szivos

Analyzes communication theory in terms of its affects on behavior of the members of an organization. Internal and external communication is an essential aspect of organizational functioning, and the majority of managerial problems are rooted in communication. This course examines the major theoretical and practical aspects of communication in organizations as they apply to business and governmental contexts.


Management Information Systems and Technology

MSIT3080 M 0630p-0930p    Section: 1
CRN: 32561

Dennis Wadsworth

Effective communication and management skills in today's technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organization's existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.


Management Information Systems and Technology

MSIT3080 TBA    Section: RA1
CRN: 32942

Aleksandr Anfilov

Effective communication and management skills in today's technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organization's existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.


Management Information Systems and Technology

MSIT3080 TBA    Section: RC1
CRN: 32949

Olga Ivanova

Effective communication and management skills in today's technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organization's existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.


Cyber Security Fundamentals

MSIT3110 TBA    Section: RC1
CRN: 32950

Boris Sukhovilov

(Formerly Data Privacy & Security **Core MSIT Course**) This course covers a broad set of fundamental topics regarding Cyber Security challenges and principles. The course gives students a solid foundation, as the first building block in our graduate programs, of key concepts and terms required to understand and leverage in successfully completing the rest of the program courses.


Advanced Professional Communication

MSIT3300 W 0630p-0930p    Section: 1
CRN: 32632

Charles Sides

Provides practice in oral, written, and presentation skills necessary within organizational environments. Students learn how to create and critique several genres of written texts used in the workplace, going beyond creating professional documents to analyzing corporate and professional internal and external communication practices.


Advanced Professional Communication

MSIT3300 TBA    Section: RA1
CRN: 32943

Anzhelika Tenis

Provides practice in oral, written, and presentation skills necessary within organizational environments. Students learn how to create and critique several genres of written texts used in the workplace, going beyond creating professional documents to analyzing corporate and professional internal and external communication practices.


Introduction to Geographic Information Systems

MSIT3310 W 0630p-0930p    Section: 1
CRN: 32834

Tomas Smieszek

GIS technology is a computer-based tool that unites previously unrelated information into easily understood maps allowing decision-makers to virtually see the issues before them and then select the best course of action. Integrated with the Internet, GIS offers a consistent and cost-effective way for the sharing and analysis of geographic data among government agencies, private industry, non-profit organizations, and the general public. This lecture/lab based course has been designed with an emphasis on applied learning appropriate for public or nonprofit agency activities. This course is designed for those who do not have a GIS background; although the course is computer intensive, no mapping or programming background is required.


Ethics and Professional Life

MSIT3320 W 0630p-0930p    Section: 1
CRN: 32634

David Crandall

Examines moral issues and dilemmas typically found in the law, advertising, education, business and journalism professions. Issues covered include privacy and confidentiality, truthfulness and deception, individual responsibility, social justice, personal character and professional regulation and, more generally, the dilemmas created by conflicts between professional and role-based morality and personal or ordinary morality.


Special Topics: Management Practice for Business

MSIT3440 T 0630p-0930p    Section: 1
CRN: 32510

Yaw Missah

An Enterprise Resource Planning (ERP) system is software that runs all business areas of an organization including accounting and finance, HR, sales and distribution, production, purchasing and inventory. ERP software integrates all these departments and functions onto a single system that can serve the needs of the entire company. ERP systems are very time consuming, costly and difficult to implement and institutionalize. Thus, an effective way to implement ERP is difficult yet extremely important to gain competitive advantage.This course is designed to provide the student with a thorough understanding of both the role that Enterprise Resource Planning Systems (ERPs) play in an organization and the challenging task of implementing and managing these systems. Literature has shown that over 50% of the implementation of ERP systems fail. Course content will include evolution of ERP systems, implementation cycles and well known cases on ERP implementation''


Special Topics: Management Practice for Business

MSIT3440 T 0630p-0930p    Section: R
CRN: 32869

Yaw Missah

An Enterprise Resource Planning (ERP) system is software that runs all business areas of an organization including accounting and finance, HR, sales and distribution, production, purchasing and inventory. ERP software integrates all these departments and functions onto a single system that can serve the needs of the entire company. ERP systems are very time consuming, costly and difficult to implement and institutionalize. Thus, an effective way to implement ERP is difficult yet extremely important to gain competitive advantage.This course is designed to provide the student with a thorough understanding of both the role that Enterprise Resource Planning Systems (ERPs) play in an organization and the challenging task of implementing and managing these systems. Literature has shown that over 50% of the implementation of ERP systems fail. Course content will include evolution of ERP systems, implementation cycles and well known cases on ERP implementation''


Intercultural Communication

MSIT3620 R 0630p-0930p    Section: 1
CRN: 32654

John Chetro-Szivos

Creates an awareness of our unconscious prejudices, our verbal and nonverbal presentations and how this may influence our interactions with people from other cultures. By focusing on the history and contributions of various ethnic groups in the United States, students gain a heightened appreciation of difference and an understanding of culturally-specific needs.


Cyber Security: Information Assurance Strategic Management

MSIT3720 M 0630p-0930p    Section: 1
CRN: 32670

Robert Lyons

This course covers what an Enterprise Information Assurance (aka Information Security or Cyber Security) Program should include regarding strategic goals and objectives, roadmap planning, people, process, structure and technology capabilities, services and competencies. A view through a CISO's eyes in developing, growing, establishing talent management, investment planning and on-going compliance management for organizational cyber security preparedness.


Cyber Security Technology Operations and Delivery

MSIT3730 R 0630p-0930p    Section: 1
CRN: 32669

Kerry Anderson Anderson

This course covers the IT operations side of cyber security from a daily management responsibility. Highlighting operational challenges and solution approaches to maturing cyber security technology practices. Topics such as solution engineering, Incident Response, forensics, chain of custardy, integration, Project delivery with other key IT Infrastructure, Systems, Databases and Applications are explored. This elective course also covers essential cyber safe practices to begin addressing significant weaknesses in vendor and organizational services/applications today that cyber attackers use as easy gateways into breaching organizations. Both Product and Application Development lifecycles are explored including agile methods.


Photoshop for Internet Graphics

MSIT3810 R 0630p-0930p    Section: 1
CRN: 32515

Jacquelyn Pratt

Images make powerful statements about our business, our brand and persona. The Internet allows us a way to use images to communicate in a manner never contemplated even just a few years ago. Meanwhile the rapid growth of mobile technology has changed the way we access and use the web. How to choose, create and manage dynamic images for business applications is critical for successful messaging to our intended audience. This course will cover general areas of design, digital image creation and layout for traditional web as well as mobile platforms with a primary focus on Adobe Photoshop CS5. Students will create a web site for a real or fictitious client and a mobile-friendly "mini site" for use on smart phones and tablets.


Business Intelligence

MSIT3820 TBA    Section: RA1
CRN: 32944

Evgeniya Ishkina

Businesses today are constantly changing, becoming more and more complex. Organizations, private and public, are under pressures forcing them to respond quickly to change and to be innovative in the way they operate. This drives them to be more agile and to make frequent and quick strategic, tactical, and operational decisions --- decisions that often require considerable amounts of relevant data, information and knowledge. Processing these information assets, in the framework of the needed decisions, is what business intelligence is all about. This course addresses BI solutions which deliver computerized support for managerial decision making.


E-Commerce and E-Business

MSIT3830 W 0630p-0930p    Section: 1
CRN: 32637

Richard Gillogly

E-Commerce and E-Business continue to have huge financial impact, to fundamentally alter how business is done. Since 1995, the 16-year life-span of e-commerce, revenues have grown in the United States alone to almost $362 billion in retail, travel and media business (B2C) and $4.1 trillion in inter-business transactions (B2B). The change dynamics occurring run the gamut from dramatic redesign of business models (sometimes whole industries) and organizations to fundamental shifts in consumer behavior. Similar effects are felt in businesses globally in Europe, Asia and Latin America. Is this a business enabler, a technology trend, a social phenomenon?Rather than just an interesting alternative to better operational efficiencies, e-commerce has become a platform for new, unique services and capabilities that are just impossible in the physical world. There is no Google, no Amazon, no Facebook without it. The success of firms like these and still other emerging business models have an immediate and transformational impact on ¿old economy¿ counterparts. Understanding the business, technology and societal dynamics at play in e-commerce is fundamental for anyone today, as an employee, as a business partner, or as an entrepreneur in either profit or non-profit enterprises.


E-Commerce and E-Business

MSIT3830 W 0630p-0930p    Section: R
CRN: 32867

Richard Gillogly

E-Commerce and E-Business continue to have huge financial impact, to fundamentally alter how business is done. Since 1995, the 16-year life-span of e-commerce, revenues have grown in the United States alone to almost $362 billion in retail, travel and media business (B2C) and $4.1 trillion in inter-business transactions (B2B). The change dynamics occurring run the gamut from dramatic redesign of business models (sometimes whole industries) and organizations to fundamental shifts in consumer behavior. Similar effects are felt in businesses globally in Europe, Asia and Latin America. Is this a business enabler, a technology trend, a social phenomenon?Rather than just an interesting alternative to better operational efficiencies, e-commerce has become a platform for new, unique services and capabilities that are just impossible in the physical world. There is no Google, no Amazon, no Facebook without it. The success of firms like these and still other emerging business models have an immediate and transformational impact on ¿old economy¿ counterparts. Understanding the business, technology and societal dynamics at play in e-commerce is fundamental for anyone today, as an employee, as a business partner, or as an entrepreneur in either profit or non-profit enterprises.


Project Management

MSIT3840 R 0630p-0930p    Section: 1
CRN: 32652

Louise Eichman

A blend of instruction, discussion and exercises this course is built around the project management best practices presented in the Project Management Institute's (PMI) Guide to the Project Management Body of Knowledge (PMBOK). It provides the foundation, tools, techniques, templates and methodology to - manage each stage of the project life cycle, working within organizational and cost constraints; set goals tied directly to stakeholder needs; get the most from project teams, and use state-of-the-art project management tools to deliver projects to scope, on-time, and within budget. Spanning the entire project life cycle, the course covers all nine Project Management Knowledge Areas (Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, and Procurement) and the five Project Management Process groups (Initiating, Planning, Executing, Controlling and Closing). Sections include the Fundamentals; Time and Cost Management; Quality Management; Risk Management; Contract Management; Leadership, Communication and Management; and Managing Large Scale International projects in Virtual Environments.


Webmaster

MSIT3850 T 0630p-0930p    Section: 1
CRN: 32511

Dennis Wadsworth

The student will learn aspects of website design/development with client interaction and a course project presentation using HTML. Mapping, tables, frames, cascading style sheets, javascripting, objects and multimedia included. Class lectures will include search engine placement initiatives, site trend analysis, optimization techniques, server applications, security and creation specification. The lab operating system for this course is Windows XP+, however, students with Apple Mac backgrounds can contact instructor for permission.


Fundamentals of Business Analysis

MSIT3930 W 0630p-0930p    Section: 1
CRN: 32649

Robert Ainsworth

Specifically designed to give Managers a basic understanding of standard financial reporting, the setup of a strong financial organization, the creation of strategic budgets and the use of financial reporting in highlighting and monitoring performance. The course provides a special focus on financial functions as they relate to the fulfillment of the organizations goals. Course topics include the role of the financial department; understanding basic financial reports and what the numbers mean; creating ratios and basic measurements to measure the organization¿s progress; development of a strategic budget and a continuous reporting model; understanding management of the financial health of the organization; and identifying and solving financial management issues.


Capstone

MSIT3999 M 0630p-0930p    Section: 1
CRN: 32573

Robert Strong

Working in teams of 2 to 4, students will perform a consulting engagement for a local business. Working from a request letter from the CIO of a client company, students will engage with the client to develop a proposal for an analysis and design project, including deliverables, expected interactions with client management and staff and expected timeline. After presenting the proposal and gaining client approval, the team will carry out the proposed effort. Each project will culminate in a proposed solution, and sufficient documentation that the client can issue a Request for Proposal to implement the design. Lectures will address the consulting process, requirements gathering and the role of repeatable methodologies and consistent documentation methods.


Capstone

MSIT3999 M 0630p-0930p    Section: R
CRN: 32866

Robert Strong

Working in teams of 2 to 4, students will perform a consulting engagement for a local business. Working from a request letter from the CIO of a client company, students will engage with the client to develop a proposal for an analysis and design project, including deliverables, expected interactions with client management and staff and expected timeline. After presenting the proposal and gaining client approval, the team will carry out the proposed effort. Each project will culminate in a proposed solution, and sufficient documentation that the client can issue a Request for Proposal to implement the design. Lectures will address the consulting process, requirements gathering and the role of repeatable methodologies and consistent documentation methods.


Communication Design

MSPC3010 T 0630p-0930p    Section: 1
CRN: 32512

Lynn Simmons

We are all consumers of communication design. Images and text fill our everyday lives continuously in an unprecedented display. Good design matters. Anyone involved in communicating ideas, generating reports or managing information and publications will be integrating some form of design elements into the work. This course will focus on visual communication design problem solving for both print and digital media through an understanding of the visual language of two-dimensional design: form, figure-ground relationships, composition, balance, rhythm, pattern, scale, value and color. Students will learn how to create visual projects that inform, educate and communicate effectively.


Health Care Administration

MSPC3040 M 0630p-0930p    Section: 1
CRN: 32568

David Jordan

In the broadest of terms, Health Care Administration can be thought of as the "business side" of the health care industry as opposed to the clinical disciplines through which healthcare is delivered. In this "Introduction to Health Care Administration" course the student will explore the expansive US healthcare system through the context of the leadership and management functions associated. This course is intended to serve as a foundational experience exposing the student to certain aspects of healthcare administration including: the historical evolution of healthcare delivery systems in the United States, the forms and delivery systems of healthcare in America, leadership skills within the healthcare environment, performance improvement techniques employed within healthcare settings, organizational review and planning, managing healthcare professionals, healthcare career opportunities, and related topics. The course will include a variety of guest speakers and local "field experiences" to an array of healthcare delivery organizations offering a diversity of care options including acute healthcare, community and inpatient mental health services, primary care physician services, alternative medicine delivery and other models of care which require skilled administrative oversight. Upon completion of the course the student should have a cursory, yet broad, working knowledge of the concepts associated with healthcare administration.


Social Media and Marketing Communication

MSPC3050 W 0630p-0930p    Section: 1
CRN: 32630

Julie Frechette

Social media have rapidly altered how organizations extend their brands, influence public opinion, and engage consumers and citizens through online tools. Moving beyond traditional mainstream media, social media have directly impacted how institutions market themselves and distribute news and information through new cost-effective tools such as blogging and podcasting. This course will explore how social media are effective and influential forces that can help individuals, politicians, businesses, and non-profit organizations with their marketing and media relations needs.


Social Media and Marketing Communication

MSPC3050 W 0630p-0930p    Section: R
CRN: 32872

Julie Frechette

Social media have rapidly altered how organizations extend their brands, influence public opinion, and engage consumers and citizens through online tools. Moving beyond traditional mainstream media, social media have directly impacted how institutions market themselves and distribute news and information through new cost-effective tools such as blogging and podcasting. This course will explore how social media are effective and influential forces that can help individuals, politicians, businesses, and non-profit organizations with their marketing and media relations needs.


Organizational Communication

MSPC3070 T 0630p-0930p    Section: 1
CRN: 32615

John Chetro-Szivos

Analyzes communication theory in terms of its affects on behavior of the members of an organization. Internal and external communication is an essential aspect of organizational functioning, and the majority of managerial problems are rooted in communication. This course examines the major theoretical and practical aspects of communication in organizations as they apply to business and governmental contexts.


Organizational Communication

MSPC3070 T 0630p-0930p    Section: R
CRN: 32871

John Chetro-Szivos

Analyzes communication theory in terms of its affects on behavior of the members of an organization. Internal and external communication is an essential aspect of organizational functioning, and the majority of managerial problems are rooted in communication. This course examines the major theoretical and practical aspects of communication in organizations as they apply to business and governmental contexts.


Management Information Systems and Technology

MSPC3080 M 0630p-0930p    Section: 1
CRN: 32563

Dennis Wadsworth

Effective communication and management skills in today's technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organization's existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.


Management Information Systems and Technology

MSPC3080 M 0630p-0930p    Section: R
CRN: 32870

Dennis Wadsworth

Effective communication and management skills in today's technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organization's existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.


Management Information Systems and Technology

MSPC3080 TBA    Section: RA1
CRN: 32941

Aleksandr Anfilov

Effective communication and management skills in today's technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organization's existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.


Management Information Systems and Technology

MSPC3080 TBA    Section: RC1
CRN: 32946

Olga Ivanova

Effective communication and management skills in today's technology driven organizations require that the individual possess a working knowledge of state-of-the art presentation software tools and a pragmatic understanding of both the organization's existing information tools as well as capabilities of those tools which exist outside of the organization. This course will introduce the student to state-of-the-art software through hands-on application of the most popular tools in use today with a conceptual foundation in information system technology from a management perspective.


Public Relations

MSPC3090 TBA    Section: RC1
CRN: 32945

Irina Okolnishnikova

Analyzes basic principles of public relations through readings, lectures, case presentations, and class discussion. After a brief history and definition of public relations, attention turns to the nature of public audiences and stakeholders, getting through in the face of the communication din, public relations and contingency planning, dealing with the media, PR writing, public relations practices, employees, the community, and ethics.


Introduction to Geographic Information Systems

MSPC3110 W 0630p-0930p    Section: 1
CRN: 32514

Tomas Smieszek

GIS technology is a computer-based tool that unites previously unrelated information into easily understood maps allowing decision-makers to virtually see the issues before them and then select the best course of action. Integrated with the Internet, GIS offers a consistent and cost-effective way for the sharing and analysis of geographic data among government agencies, private industry, non-profit organizations, and the general public. This lecture/lab based course has been designed with an emphasis on applied learning appropriate for public or nonprofit agency activities. This course is designed for those who do not have a GIS background; although the course is computer intensive, no mapping or programming background is required.


Communication Theory and Research

MSPC3250 M 0630p-0930p    Section: 1
CRN: 32644

Julie Frechette

Examines origins, nature, and consequences of human communication. Students review the role of theory in comprehension of and responses to verbal, nonverbal, and other types of group communication issues and events, tracing the development of various media. The course introduces the methodology of communication research, including both qualitative and quantitative approaches, with an emphasis on action research and appreciative inquiry. Topics include the nature of scientific logic; electronic literature searches; research design; questionnaire construction; sampling; measurement techniques; data collection, analysis, interpretation, and reporting results; the use of focus groups; experiments; surveys; and content analysis.


Communication Theory and Research

MSPC3250 TBA    Section: RC1
CRN: 32947

Alevtina Keller

Examines origins, nature, and consequences of human communication. Students review the role of theory in comprehension of and responses to verbal, nonverbal, and other types of group communication issues and events, tracing the development of various media. The course introduces the methodology of communication research, including both qualitative and quantitative approaches, with an emphasis on action research and appreciative inquiry. Topics include the nature of scientific logic; electronic literature searches; research design; questionnaire construction; sampling; measurement techniques; data collection, analysis, interpretation, and reporting results; the use of focus groups; experiments; surveys; and content analysis.


Advanced Professional Communication

MSPC3300 W 0630p-0930p    Section: 1
CRN: 32631

Charles Sides

Provides practice in oral, written and presentation skills necessary within organizational environments. Students learn how to create and critique several genres of written texts used in the workplace, going beyond creating professional documents to analyzing corporate and professional internal and external communication practices.


Advanced Professional Communication

MSPC3300 W 0630p-0930p    Section: R
CRN: 32927

Charles Sides

Provides practice in oral, written and presentation skills necessary within organizational environments. Students learn how to create and critique several genres of written texts used in the workplace, going beyond creating professional documents to analyzing corporate and professional internal and external communication practices.


Advanced Professional Communication

MSPC3300 TBA    Section: RA1
CRN: 32939

Anzhelika Tenis

Provides practice in oral, written and presentation skills necessary within organizational environments. Students learn how to create and critique several genres of written texts used in the workplace, going beyond creating professional documents to analyzing corporate and professional internal and external communication practices.


Ethics and Professional Life

MSPC3320 W 0630p-0930p    Section: 1
CRN: 32635

David Crandall

Examines moral issues and dilemmas typically found in the law, advertising, education, business and journalism professions. Issues covered include privacy and confidentiality, truthfulness and deception, individual responsibility, social justice, personal character and professional regulation and, more generally, the dilemmas created by conflicts between professional and role-based morality and personal or ordinary morality.


Consultancy Skills Capstone

MSPC3330 M 0630p-0930p    Section: 1
CRN: 32569

John Chetro-Szivos

In this course students will be develop proficiency in the major techniques and tools consultants employ when doing a communication consultation. Students will complete readings that will introduce the theoretical orientation and participate in numerous demonstrations. Classes will include a discussion of the readings and exercises to develop competence in using the techniques.


Consultancy Skills Capstone

MSPC3330 M 0630p-0930p    Section: R
CRN: 32928

John Chetro-Szivos

In this course students will be develop proficiency in the major techniques and tools consultants employ when doing a communication consultation. Students will complete readings that will introduce the theoretical orientation and participate in numerous demonstrations. Classes will include a discussion of the readings and exercises to develop competence in using the techniques.


Marketing for Non-profit Organizations

MSPC3380 W 0630p-0930p    Section: 1
CRN: 32629

David Jordan

Describes marketing strategies applied to different types of providers in nonprofit organizations. The course focuses on techniques to maintain and increase market share, quantitative methodologies, such as demographic case mix, and geo-demographic analysis, as well as the application of market communication techniques and strategies.


Finance and Accounting for Non-Financial Managers

MSPC3400 R 0630p-0930p    Section: 1
CRN: 32618

Peter Salerno

Provides the student with a basic understanding of the financial systems within an organization, how financial data is interpreted and the impact of such data on decision making. Budgeting, pricing, cash flow, balance sheets and income statements are reviewed.


Global Marketing and Advertising

MSPC3450 M 0630p-0930p    Section: 1
CRN: 32570

Ronald Reidy

Explores the challenges and opportunities facing businesses in the new global economy. Areas of focus include cultural, political, economic and social system similarities and differences across the globe; the financial environment of international marketing; exporting and entry strategies.


Non-Profit Management

MSPC3540 R 0630p-0930p    Section: 1
CRN: 32749

Kathleen Jordan

Provides an overview of principle management functions as applied to non profit organizations. Topics include successful leadership, the roles and responsibilities of board members and effective management in major areas such as planning and evaluation, personnel, finance, marketing and fundraising.


Negotiation, Mediation and Conflict Management

MSPC3600 TBA    Section: RC1
CRN: 32948

Evgeniy Rezanovich

Builds effective communication skills essential to successful negotiation, mediation and conflict resolution, using materials from the Harvard Negotiation Project. The focus is on developing an understanding of various resolution processes, incorporating theoretical perspectives and practical applications.


Intercultural Communication

MSPC3620 R 0630p-0930p    Section: 1
CRN: 32653

John Chetro-Szivos

Creates an awareness of our unconscious prejudices, our verbal and nonverbal presentations and how this may influence our interactions with people from other cultures. By focusing on the history and contributions of various ethnic groups in the United States, students gain a heightened appreciation of difference and an understanding of culturally-specific needs.


Intercultural Communication

MSPC3620 R 0630p-0930p    Section: R1
CRN: 32859

John Chetro-Szivos

Creates an awareness of our unconscious prejudices, our verbal and nonverbal presentations and how this may influence our interactions with people from other cultures. By focusing on the history and contributions of various ethnic groups in the United States, students gain a heightened appreciation of difference and an understanding of culturally-specific needs.


Third Party Intervention and Mediation

MSPC3660 T 0630p-0930p    Section: 1
CRN: 32624

Martin Breinlinger

Examines the various methods of third party intervention as a means to effective conflict management in the workplace and other conflictual situations. Students develop and improve mediation skills and techniques needed to mediate disputes by participating in a variety of simulated disputes to hone mediation skills.


Organizational Conflict

MSPC3690 TBA    Section: 1
CRN: 32640

Staff

This course will examine conflict in organizations, starting from the wider societal context, going on to typical stress patterns within organizations, down to the group level and then to conflict between individual employees. Causes of conflict and barriers to resolution will be explored. Internal and external types of interventions will be reviewed, including the design of conflict resolution systems in organizations. The course will include in-class exercises and role-plays, and will encourage application of the learned insights to students¿ experience at work or in other organizations. Issues such as fairness in the workplace, bullying, electronic communication, violence in the workplace and others will be covered.


Advertising Theory and Practice

MSPC3750 M 0630p-0930p    Section: 1
CRN: 32571

Charles Sides

Applies advertising communication theory to campaign design and development. Students, in small entrepreneurial design teams, research and develop a complete advertising campaign with associated advertising genres, including objectives, design decisions, media strategies and campaign evaluation.


Audience Development and Event Planning--Practicum

MSPC3790 TBA    Section: 1
CRN: 32660

Susan Smith

This for-credit practicum offers an in-the-field opportunity for a student to take on a specific project with a Worcester area organization, focused on audience development and event planning. All such projects must receive approval from the academic supervisor prior to registering for the practicum and there is a limit on the number of such projects each semester.


Photoshop Internet Graphics

MSPC3810 R 0630p-0930p    Section: 1
CRN: 32528

Jacquelyn Pratt

Images make powerful statements about our business, our brand and persona. The Internet allows us a way to use images to communicate in a manner never contemplated even just a few years ago. Meanwhile the rapid growth of mobile technology has changed the way we access and use the web. How to choose, create and manage dynamic images for business applications is critical for successful messaging to our intended audience. This course will cover general areas of design, digital image creation and layout for traditional web as well as mobile platforms with a primary focus on Adobe Photoshop CS5. Students will create a web site for a real or fictitious client and a mobile-friendly "mini site" for use on smart phones and tablets.


Arbitration, Collective Bargaining and Labor Relations

MSPC3820 TBA    Section: 1
CRN: 32641

Staff

Businesses today are constantly changing, becoming more and more complex. Organizations, private and public, are under pressures forcing them to respond quickly to change and to be innovative in the way they operate. This drives them to be more agile and to make frequent and quick strategic, tactical, and operational decisions --- decisions that often require considerable amounts of relevant data, information and knowledge. Processing these information assets, in the framework of the needed decisions, is what business intelligence is all about. This course addresses BI solutions which deliver computerized support for managerial decision making.


E-Commerce and E-Business

MSPC3830 W 0630p-0930p    Section: 1
CRN: 32638

Richard Gillogly

E-Commerce and E-Business continue to have huge financial impact, to fundamentally alter how business is done. Since 1995, the 16-year life-span of e-commerce, revenues have grown in the United States alone to almost $362 billion in retail, travel and media business (B2C) and $4.1 trillion in inter-business transactions (B2B). The change dynamics occurring run the gamut from dramatic redesign of business models (sometimes whole industries) and organizations to fundamental shifts in consumer behavior. Similar effects are felt in businesses globally in Europe, Asia and Latin America. Is this a business enabler, a technology trend, a social phenomenon?Rather than just an interesting alternative to better operational efficiencies, e-commerce has become a platform for new, unique services and capabilities that are just impossible in the physical world. There is no Google, no Amazon, no Facebook without it. The success of firms like these and still other emerging business models have an immediate and transformational impact on ¿old economy¿ counterparts. Understanding the business, technology and societal dynamics at play in e-commerce is fundamental for anyone today, as an employee, as a business partner, or as an entrepreneur in either profit or non-profit enterprises.


Project Management

MSPC3840 R 0630p-0930p    Section: 1
CRN: 32651

Louise Eichman

A blend of instruction, discussion and exercises this course is built around the project management best practices presented in the Project Management Institute's (PMI) Guide to the Project Management Body of Knowledge (PMBOK?). It provides the foundation, tools, techniques, templates and methodology to - manage each stage of the project life cycle, working within organizational and cost constraints; set goals tied directly to stakeholder needs; get the most from project teams, and use state-of-the-art project management tools to deliver projects to scope, on-time, and within budget. Spanning the entire project life cycle, the course covers all nine Project Management Knowledge Areas (Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, and Procurement) and the five Project Management Process groups (Initiating, Planning, Executing, Controlling and Closing). Sections include the Fundamentals; Time and Cost Management; Quality Management; Risk Management; Contract Management; Leadership, Communication and Management; and Managing Large Scale International projects in Virtual Environments.


Webmaster

MSPC3850 T 0630p-0930p    Section: 1
CRN: 32519

Dennis Wadsworth

The student will learn aspects of website design/development with client interaction and a course project presentation using HTML. Mapping, tables, frames, cascading style sheets, javascripting, objects and multimedia included. Class lectures will include search engine placement initiatives, site trend analysis, optimization techniques, server applications, security and creation specification. The lab operating system for this course is Windows XP+, however, students with Apple Mac backgrounds can contact instructor for permission.


Fundamentals of Business Analysis

MSPC3930 W 0630p-0930p    Section: 1
CRN: 32647

Robert Ainsworth

Specifically designed to give Managers a basic understanding of standard financial reporting, the setup of a strong financial organization, the creation of strategic budgets and the use of financial reporting in highlighting and monitoring performance. The course provides a special focus on financial functions as they relate to the fulfillment of the organizations goals. Course topics include the role of the financial department; understanding basic financial reports and what the numbers mean; creating ratios and basic measurements to measure the organization¿s progress; development of a strategic budget and a continuous reporting model; understanding management of the financial health of the organization; and identifying and solving financial management issues.


Internship

MSPC3940 TBA    Section: 1
CRN: 32657

Susan Smith

Students secure placement in internships that complement their academic pursuits. Internships may be without pay or may pay a salary or stipend. Tasks assigned during an internship are expected to involve a balance of needed clerical work and challenging responsibilities allowing professional growth, with a time commitment of 20 hours per week. Interns report to a designated on-site supervisor who provides guidance and feedback on performance. Both the intern and the on-site supervisor interface with the academic coordinator to assure smooth progress during the semester. Periodic on-campus seminars with the academic supervisor provide an arena for feedback on issues common to all the interns; the academic coordinator also provides a wider perspective on concerns at individual internship sites. The internship is strongly encouraged for all students with fewer than three years full-time professional work experience. Interested students should contact Susan Smith at susmith@clarku.edu. Students enrolling in internship for the summer must enroll during summer I. The internship lasts the entire summer and will be evaluated at the close of summer II.